Customer Service Data Entry

Leesa Perez

EXPERIENCE

Saint Vincent’s, Worcester Ma— Registrar in Emergency

Department/Admitting

April 2023 - January 3, 2024

Customer Service, full patient registration, collect co-pays/insurance

deductibles, insurance verifications, schedule sleep studies

Experience working with large patient volume and uncooperative patients

Knowledge of; CERNER, PAS, PBAR, EPIC and WAYSTAR, register patients

and triage, in-patient, and out-patient.

Reliant Medical Group, Shrewsbury MA — Patient Service

Specialist/Medical Receptionist

September 2022 - April 2023

Greet patients, schedule appointments, check-in check-out, answer

calls/triage calls, EPIC/EMR experience, customer service, document

scanning/faxing, collect payments, data entry of demographic and

insurance information, chart prep & pull and referrals.

Reliant Medical Group, Worcester MA — Phlebotomy

Technician

April 2022 - September 2022

Perform venipuncture, capillary punctures, and urine collections.

*Fully Vaccinated

EDUCATION

Metrowest Academy, Framingham MA — Certification in

Phlebotomy

April 2022 - July 2022

Fortis College, Centerville OH — Associates in Medical Science

February 2011 - November 2013

2350 Cobb Pkwy Se Apt 15b

Smyrna GA 30080

508-***-****

********@*****.***

SKILLS

Computer Skills

Venipuncture

Externship completed

1-8-2022 Reliant Medical

Group

Excellent Customer Service

Strong interpersonal skills

REFERENCES

PRACTICE MANAGER -

Demi Keefe

RN -

Kathleen Fitchtner

LANGUAGES

English - Fluent

Spanish - Intermediate

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