Delivery Driver Customer Service
Resume:
Jacqueline Baker
Baltimore, MD *****
**********@*****.***
Customer-oriented Supervisor with 20 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Work Experience
Supervisor
Aramark - Baltimore, MD
May 2000 to Present
• Directed and supervised team of 15 employees in daily operations.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
• Performed monthly inventory checks to ensure sufficient stock levels for all products.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction. Delivery Driver
Maryland Food Bank - Baltimore, MD
March 2020 to July 2023
• Manage an average of 18 route per day to residential and business customers
• Assisted counter staff and packing orders ready for delivery
• Trained new employees on efficient delivery practices and customer service procedures
• Verify Contents of inventory loads against shipping paperwork.
• Loaded truck and properly secured items to prevent damage during transportation Store Manager
Ace Cash Express - Baltimore, MD
September 2007 to October 2013
• Listened to customer queries and complaints, acting to resolve them quickly.
• Managed and reconcile daily cash transactions
• Developed and maintained cash handling policies and procedures.
• Maintain store security
• Provide card services
• Process MoneyGram transactions
• Complete Bill Pay transactions
• received and processing funds,scanned and pack merchandise. Education
High school diploma in H.S Diploma
Frederick Douglass Academy High School
September 1986 to June 1990
Skills
• Store Management Experience
• Leadership
• Supervising Experience
• Inventory Control
• Goal-Oriented
• Time management
• Communication skills
• Teamwork
Contact this candidate