Front Office Desk
Resume:
Mohammad Umair
Front Office Executive
Contact
Qureshiyan
Colony Vikas Nagar,
Dehradun
***************@*****.***
Objective
To leverage my customer service and administrative experience to effectively manage the front desk operations as a Front Office Executive. Looking for an opportunity to work as a Front Office Executive, where I can use my knowledge of hotel management systems and procedures to improve efficiency.
Education
Maya Devi Group of Colleges
Diploma In Hospitality
Management
2018
Guru Nanak Mission Inter College
Intermediate
2017
Key Skills
Good communication skills
Good problem-solving skills
Good emotional intelligence
Good leadership skills
Hard-working
Achievement & Awards
The face of the month (Oct 22)
The face of the House (Sep
23)
The face of the House (Nov
23)
Star of the month (Jan 23)
''Style and Smile"- A customer
service program by Sarovar
Hotels PVT. LTD.
Experience
Executive
Davanam Sarovar Portico Suites
Jan 2024- present
Supervisor
Davanam Sarovar portico Suites
March 2023 –Jan 2024
Sr. Guest Service Associate
Davanam Sarovar portico Suites
March 2022 –March 2023
Guest Services Associate
Hotel Pacific
March 2020 - March 2022
Guest Services Associate
The Kumbha Bagh Resort
November 2019 - March 2020
Industrial Training
The Swiss Village Resort
May 2018 - October 2018
Additional Info
DoB: 01.08.1999
Gender: Male
Language Known: English-Hindi
JOB RESPONSIBILITIES
Always ensure Outstanding customer care.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Takes responsibility in the absence of the Duty Manager / Front Office Manager.
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Cross Check all billing instructions are correctly updated.
Contact this candidate