Customer Service Representative

Carlos Navarro

Customer Service Representative

Work History

****-** - ****-** ******** Service Representative

Sparkletts Water, Pasadena, CA

Handled calls; customer concerns about there billing prices, customer service and delivery with a sensitive and empathic manner. Promoted new products to customer to upsell. Also refered new customers for the company. Education

1997-03 - 2001-12 Bachelor Of Social Science: History California State University - Los Angeles - Los Angeles, CA Continuing education in IT at Pasadena City College. Learning different material and programs from Python, CISCO, JAVA and more Software

Microsoft Office, Words, Excel...

Languages

Native or Bilingual

Spanish

Certifications

1997-06 Fire Fighter, Structure and Airport

Los Angeles, CA, 90042

323-***-****

************@*****.***