Customer Service Representative
Resume:
Rebecca Welch
Customer Service Work from Home
Flint, MI 48532
************@*****.***
Professional, outgoing, people-oriented young lady seeking a Temperature/Screener position with a local company.
#readytowork
Authorized to work in the US for any employer
Work Experience
Cashier/Produce Clerk
Krogers Grocery Store - Flint, MI
January 2020 to Present
Assist customers by cashing them out after they have completed their shopping Assist customers in helping them find items on their list while walking with them Work in produce while stocking products from back produce to center stage (floor) Scan products out of the system that are damaged
Keep produce floor and back clean and safe
Bag customers items while making sure, via small conversation, that their shopping experience was exceptional
Work in Floral (part of Produce) department by assisting customers with balloon arrangements and making sure the bouquets are pleased with what they expect Fulfill any other skills or responsibilities asked of me, in a precise and timely manner Medical Customer Service Representative
Insight NeuroScience and Imaging - Flint, MI
November 2019 to March 2020
Answer patient calls in call center and schedule appointments with Neuro Surgeons, Orthopaedic Surgeon, Pain Management Doctors, or transfer them to appropriate department outside my realm. Communicate between patients and Medical Assistants concerning medications, post surgery concerns, and surgery dates (pre-op).
Go through faxes and distribute them to the right patients file, work with PI group by putting together files electronically in preparation for patients files to be sent to companies attorneys for court. Was laid off at beginning of pandemic outbreak
CNA - Certified Nursing Assistant
Laurels of Bedford - Battle Creek, MI
August 2019 to November 2019
Provided top care to guests and families. Logged vitals, gave showers, fed or assisted in feeders. Toileted those who needed assistance. Charted activity on all guests I worked with. Education
CNA in CNA Certificate
Walker Medical - Walker, MI
January 2018 to February 2018
Associate
Skills
• Vital Signs
• Experience Administering Injections
• Patient Care
• Medical Office Experience
• Caregiving
• Produce Experience
• Meal Preparation
Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
Assessments
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ de603eac39674d1dbf2314425fdbbb4feed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
CPR
FIRST AID
VITALS
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