Customer Service
Resume:
Shutoria Burton
***************@*****.*** 318-***-**** Shreveport, LA
SUMMARY
Seasoned professional with 6 years of diverse experience seeking a Work from Home role. Skilled in inventory management and customer service, adept at multitasking in fast-paced environments. Demonstrating a strong commitment to continuous learning and personal growth. WORK EXPERIENCE
Post Office USPS Shreveport, LA
USPS Mail Handler Nov 2020 - Present
• Efficiently sort and distribute incoming mail to corresponding departments, ensuring timely and accurate delivery.
• Maintain a safe and organized work environment by adhering to postal regulations and systematically managing mail flow.
RGIS Remote
Inventory Expert Jun 2018 - Nov 2020
• Performed comprehensive inventory audits, maintaining precise stock records and pinpointing variances.
• Improved inventory control protocols by conducting thorough data evaluations and presenting findings.
• Transitioned to a remote support role, effectively handling customer inquiries via email and live chat. Popeye's Restaurants Shreveport, LA
Cashier Feb 2018 - Jun 2018
• Provided seamless customer transactions, ensuring accuracy and efficiency at the point of sale.
• Maintained high standards of customer service, effectively managing orders and payments in a fast-paced environment.
EDUCATION
Northwest Louisiana Technical College
College student in Nursing, Nursing
Shreveport, LA
Present
Booker T Washington High School
High school diploma, General Education
Shreveport, LA
May 2018
CERTIFICATIONS
Driver's License July 2019 to January 2025
BLS Certification September 2023 to September
2025
SKILLS
Cash Handling • Problem Resolution • Teamwork • Time Management • Pallet Jack • Warehouse Experience
• Packaging • Load & Unload • Forklift • Customer Service • Live Chat • Communication Skills • Windows • Crisis Intervention • Order Picking • Materials Handling • Nursing Home Experience • Remote Communication • Adaptability • Remote • Self-Motivation
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