Business Analyst Project Management

NIKITA JOSHI

+1-908-***-**** • ***************@*****.*** • New York, NY, USA

https://www.linkedin.com/in/nikita-joshi28

SUMMARY

MS in Business Analytics Candidate with 8+ years of experience working as a Business Analyst with major focus on identifying areas of business improvement by capturing, analyzing and documenting business & functional requirements. EDUCATION

Master of Science in Business Analytics GPA: 3.63 May 2024 Hofstra University New York

Bachelor of Commerce June 2012

University of Mumbai, Mumbai

KEY SKILLS

Data Analytics: Business Analytics, Python, SQL, Tableau, JIRA, Excel, Quantitative Analysis, Data mining, Dashboards, Spreadsheet modelling, Adobe, Photoshop, MAC OSX, bug tracking, document business processes, Confluence, MS Office Suite, PowerPoint, MS Project, Publisher, SharePoint, Windows, Word. Management: Client management, Financial Cost Control, Strategic Business, Microsoft Teams, Negotiating, Operating Systems, Product Manager, Agile Project Management, Strategic planning, Team building, Managerial skills Certifications: Certified ScrumMaster (CSM) March 2024, Project Management Professional (PMP) - Expected Completion: 2024 Six sigma (Green Belt) Expected Completion by end of sepetember 2024. PROFESSIONAL EXPERIENCE

Data Reporting Analyst Intern Feb 2024 - May 2024

Northshore University Hospital, Manhasset, NY

• Spearhead the creation of interactive dashboards using Tableau and Excel to enhance trauma patient management and emergency department efficiency.

• Utilize Python for data modelling, exploration, normalization, and ETL processing, applying statistical analysis techniques to derive actionable insights.

• Collaborate with healthcare professionals and IT teams to design and implement business intelligence solutions, improving data gathering, storage, and retrieval.

• Conduct extensive data analysis to meet end-user reporting needs, translating business requirements into detailed technical designs and programming specifications.

• Manage comprehensive documentation of reporting activities, ensuring clear communication and documentation throughout the dashboard development lifecycle.

• Demonstrate strong project management skills in an Agile environment, coordinating with IT groups and departments to promptly resolve issues and make impactful decisions. Software and Project Manager Intern May 2023-September 2023 Count (Education), New York, USA

• Oversaw deployment of Python projects, track software bugs, and manage support tickets.

• Supervised contractors to ensure the development and deployment of requested software features.

• Developed realistic timelines for in-house software projects, leveraging API deployment expertise.

• Tracked Key Performance Indicators (KPIs) for B2B and B2C Curriculum Development, offering insights.

• Assisted in accreditation deliverables tracking and create efficient to-do-list templates..

• Led the development of an AI Application for efficient note transcription and task prioritization. Business Strategist & Project Leader January 2019 - March 2022 BCreators Eduventure Mumbai, India

• Led a team of 15 business analysts to efficiently design systems and processes, develop research ideas, framed hypotheses, data, and synthesize findings.

• Managed client satisfaction and retention through Strategic Business Planning, resulting in 60% repeat business

• Created business user stories to have comprehensive writing, creating curriculum, review, team assessment and team building qualifications.

• Analyzed, planned, implemented proactive management, strong leadership techniques and people management skills to generate an accomplishment-driven workplace environment.

• Recorded accurate market analyses, assessments and formulated short and long-term projections for start-up, growth, and conversion operations

• Developed analytic tools such as reports, dashboards and ad-hoc queries used by management to gain insight into complex business circumstances using Tableau

• Supported the entire pipeline of projects acting as a bridge between product owner and IT team. Business Analyst September 2014 - August 2018

Shiv Homes LLP Mumbai, India

• Gathered requirements from key stakeholders and transformed them to detailed user stories with acceptance and testing criteria needed to deliver a successful product.

• Analyzed process issues and bottlenecks and made improvements to business work streams

• Communicated and validated requirements with key stakeholders

• Collaborated with product manager on roadmap user stories planning and prioritization

• Gathered and analyzed data for potential business expansion using Tableau

• Oversaw the project change control process and communicated impacts to the internal process Consultant February 2013 - September 2014

Brightstars International Mumbai, India

• Constantly reviewed existing process and procedures to identify the area of weakness and enhancements

• Delivered 6 training sessions annually with peers and prepared reports for client specific portfolios

• Developed content for and facilitated executive workshops and working sessions

• Worked with Senior Management to achieve and sustain superior overall performance

• Managed 2 complex projects with multiple work streams and supported management processes for strategy execution

• Provided execution leadership and support of corporate strategy initiatives across the company Junior Business Analyst January 2012 - August 2012 RC Industries Mumbai, India

• Created and managed models and reports to track business performance for General Managers

• Collaborated with managers and consultants to effectively document business processes

• Assisted with creating analytics presentations to the leadership team using Excel Projects

• Trauma Patient Management Analysis

• NSHU emergency Department Insurance Analysis

• Cardiology Patient Flow and Scheduling Optimization

• Real Estate (Zillow) Data Analysis Project

• AI Chat Box System

• Churn Prediction Model

• Healthcare Provider Performance Dashboard

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