Customer Service Office Manager
Resume:
Ellen Gallagher
Anthem, AZ *****
************@*****.***
• retired from USAA IN Aug, 2016 due to change in location. Have over 6 years Montessori work experience. 20 years in customer service to include Bank Operations manager, Office manager for Farmer’s agent, CSR for Farmer’s New World Life.
Work Experience
Teacher Assistant
Quality Interactive Montessori-Phoenix, AZ
March 2022 to April 2024
Active 18 hrs of required training, worked with pre K, assisted with learning, circle time, outdoor activities, experience with infants, & toddlers 1-2. Built a loving relationship with the children. Teacher Assistant
Little Angels Montessori School-Phoenix, AZ
September 2021 to January 2022
Assisted lead teacher with learning, activities, set up classroom. Organized materials daily. Worked with ages 3-5.
Preschool Teacher Assistant
Lake Tapps Montessori-Sumner, WA
January 2019 to March 2021
Provided assistance to lead teachers, trained in Montessori education, assisted with all activities, built excellent relationships with the students and parents. Member Service Representative (MSR)
USAA-Phoenix, AZ
March 2009 to August 2016
Award given for “Excellence Customer Service” worked in call center with Credit Card collections, promoted to Repo Collections, made inbound/outbound calls. Customer Service Rep
Farmers Insurance Group-Phoenix, AZ
June 2000 to June 2006
Office manager, prepared policy doc’s, met with clients, billing, claims, Education
1 yr in Early Childhood Education
Ricks Jr College - Rexburg, ID
September 1969 to May 1970
Skills
• Experience with Children
• Over 20 years in Customer Service
• Organizational Skills
• Toddler Care
• Childcare
• Infant Care
• Early Childhood Education
• Teaching
• Preschool experience
• Classroom experience
• Classroom management
• Childhood development
• Communication skills
Contact this candidate