Service Representative Customer
Resume:
Stephanie Brown
Chicago, IL 60629
*************@*****.***
CAREER OBJECTIVE
My career goal is to secure a full time position in customer service.
SKILLS
I have experience using ICD-9-CM, ICD-10-CM, HCPCS and CPT 4/e codes. In addition, I am familiar with ICD-10-PCS coding and guidelines. My skills include using Microsoft Office Excel, Word, and Outlook. Also, I have experience with MS Office, Meditech and Epic.
EXPERIENCE
Addison Group, Chicago, IL - Central Scheduler
June 2022 - December 2022
● I performed patient registration, insurance verification and appointment scheduling in this position.
●Also, using various programs I verified, transcribed, and entered ICD-10-CM codes as needed.
Palos Hospital, Chicago, IL - Emergency Room Secretary
July 2019 - November 2019
●I compiled patient charts for the staff to treat Emergency Room patients.
● Using Epic I confirmed registration and looked up patient’s information as needed.
Mount Sinai, Chicago, IL - Billing Specialist
February 2015 - March 2018
● I created encounters to process invoices and generate patient bills.
● I entered ICD-10-CM, ICD-9-CM, and CPT 4/e codes into the computer for billing purposes.
EDUCATION
Harper High School, Chicago, IL - Diploma
September 1985 - June 1989
I graduated from Harper High School in June 1989 a member of the Honor Roll, Academic Team, and the National Honors Society. I also participated in the work study program.
American Intercontinental University (AIU) Online - Attended
January 2006 -
I have completed several Business Administration courses at AIU, as well as other courses at City Colleges of Chicago.
References
My references are available upon request.
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