VICTOR DIEZ
Ontario, Ca **761
************@*****.***
OBJECTIVE:
To work for your organization and to have the opportunity to grow professionally with the company.
SUMMARY OF QUALIFICATIONS:
Customer Service
Data Entry – Order Processing
Accounts Receivable
Light Accounts Payable – Light Payroll
Filing - General Office duties
PC experience in Word, Excel, D-Base III, Outlook Express, Quick Books and Windows XP
Bilingual: English/Spanish
Dependable, reliable, trustworthy
Detail oriented worker
EXPERIENCE:
SOCAL TEAR DROPS – Rancho Cucamonga, CA
CUSTOMER SERVICE CLERK, January 23, 2023 – September 2023 * Company out of business**
Process orders received via email
Pick up the parts in the warehouse
Update customer information in the system
Scanning orders and attach them to customers’ files
Shipping UPS orders and shipping orders via US Postal Service
Process RGA requests
Incoming customer service calls
Check inventory
General office duties
COPPERFIT INDUSTRIES – Pomona, CA
CUSTOMER SERVICE CLERK, January 19, 2019 – November 15, 2022
Process orders received via fax
Process on line orders
Update customer information in the system
Scanning orders and attach them to customers’ files
Shipping UPS orders and shipping orders via freight
Process RGA requests
Incoming customer service calls
Check inventory
General office duties
ZILLION 8 ENTERPRISES – Corona, CA
GENERAL OFFICE CLERK, March 8, 2012 – November 29, 2018
Merchandise Inventory
Processed on line orders
Update merchandise report in the system
Scanning merchandise orders
Packaging merchandise orders
General office duties
FREEWAY EASY TRAFFIC SCHOOL – Lakewood, CA
CUSTOMER SERVICE REPRESENTATIVE, October 09, 2006 – February 24, 2012
Data Entry
Customer Service calls
Home Study book orders
Prepare weekly instructors schedule
Light Payroll
Filing, and general office duties
OAK AND ALDER PARTS – Santa Fe Springs, CA
CUSTOMER SERVICE - A/R CLERK, February 7, 2000 – September 15, 2006
Accounts Receivable
Preparation of invoices
Run monthly sales statements
Filing,
General office duties
SOLYMAR INSURANCE AGENCY – Fullerton, CA
CUSTOMER SERVICE REPRESENTATIVE, November 14, 1994 - January 10, 2000
Customer Service
Computer programs update
Insurance quotes
New insurance policies
Filing, policy endorsements
Policy renewals
EDUCATION
UNITED COLLEGE OF BUSINESS
Downey, California
May 01, 1986 - January 29, 1988
Course of study: word processing, data entry, phone techniques, and computer applications
UNIVERSITY OF GUAYAQUIL (ECUADOR)
Guayaquil - Ecuador
February 05, 1980 - May 03, 1982
Course of Study: Basic Psychology
Professional References
Amar Shivers
Socal Teardrops Vice President
760/458-1375
Russell Libbey
Copperfit Industries Supervisor
909/331-9780
Omar Faroq
The Earl’s Plumbing Supervisor
Phone: 945/201-1472
Cesar Rosseau
CR Cabinets Supervisor
Phone: 562-***-****