Software Development Business Processes

Wausau, Wisconsin

Choua Chee Thao

559-***-**** ******.****@*****.***

Solutions driven programmer with over 10 years of commended performance in objected-oriented and web-based programming. Well-versed in all phases of the software development lifecycle, with extensive experience in the Agile methodology. Proven success engineering customized solutions improving business processes, operations and profitability.

Work Experience

IT Manager Wausau Family Pharmacy July 2023 – Current

IT Department Wausau, Wi

Review and recommend IT solutions to help streamline operations and reduce costs

Work with different IT companies to troubleshoot technical issues

Manage and monitor IT goals

Programmer Analyst 2 San Joaquin Valley Air Pollution Control District Nov 2013 – April 2021

Information Systems Team Fresno, CA

Design, develop and maintain numerous desktop and web-based applications, both front end and back end. The web applications are all public facing applications accessed by thousands of residents throughout the San Joaquin Valley.

Worked directly with clients and stakeholders to design, implement and maintain more than a dozen different systems that helped improved their business processes.

Developed and maintained documentation related to software processes and systems, including requirements and design documentation.

Participated in SCRUM meatings to help code review and improve team development processes and standards

Optimized database queries resulting in a 25% performance boost.

Trained new developers to learn team development standards and processes.

Software Developer Argos Software Nov 2010 – Nov 2013

Engineering Team Fresno, CA

Established a proven track record of innovation and excellence in designing and implementing solutions used by hundreds of workers at dozens of supply chain companies.

Gained extensive experience with all roles within the software development life cycle by working with the customers directly to analyze their business processes, design specifications for potential solutions, implement those specs into efficient solutions and supervising the installation, training and support of those solutions.

Implemented dozens of RF solutions for warehousing and inventory management companies that increased average inventory throughput by as much as 50%.

Optimized the RF Engine, Dashboard Reporting and EDI Mapping tools to improve performance.

Designed new features for live solutions to improve operations efficiency and usability.

Implemented dozens of EDI Mapping solutions to automate business transactions between customers and their trading partners, saving hundreds of hours of manual data entry hours.

Led multiple groups of technical support specialists to install and train RF, Dashboard and EDI solutions for customers.

Technologies and Languages

Languages: VB.Net, C#, JavaScript, HTML/CSS, PHP, SQL

Technologies: MySQL, Git, SVN, MVC

Other: Data structures and algorithms, Agile Methodology, Object-Oriented Programming

Education and Certifications

Double Major: BBA Computer Information Systems, BS Economics University of Wisconsin Madison 2008

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