Customer Service
Resume:
Phoenix, AZ *****
***************@*****.***
Jadynn Walker
SKILLS
● Customer Service
● Problem Resolution
● Communications
● Organizational Skills
EXPERIENCE
Desert Meadows/ Supervisor Associate/Team Leader
08/2019 - 05/2020 Phoenix, Arizona
● Organize room layout and equipment to appeal to both the children and their parents.
● Follow health guidelines as required by the Ministry of Health i.e. Proper hand washing for staff and children in care and sterilization of toys and equipment.
● Orientation of new existing staff in the program and working as a team with other staff under the supervision of the program manager. Desert Meadows/Instructional Sped 1:1
08/2020 - 05/2021
● Providing support to a special needs student in a regular classroom.
● Ensure the area is clean and safe for students to work.
● Provide support to academics to special needs students Desert Meadows/Instructional Associate
08/2022- Present
● Providing support in a Behavioral class.
● Teachers Assistant/ Participating in daily activities with our class kids.
● Making sure students are in order and participating.
● Monitor behaviors and record each hour daily.
Amazon.com LLC / Package Handler
05/2020 - 11/ 2020, LOCATION
● Load and unload packages within a warehouse or from delivery vehicles.
● Carry out work in accordance with company policies and guidelines.
● Communicate effectively with relevant personnel to carry out tasks ATL Wings (48th Street & Southern / Cashier and Customer Service 08/2020 - 11/2020, Phoenix, Arizona
● Provides a positive customer experience with fair, friendly, and courteous’ purchases.
● Maintain checkout operations by following policies and procedures and reporting needed changes.
Cheatham Middle School / Supervisor Associate
08/2018- 10/2018
● Enforce and provide best-in-class engagement and play.
● To support other team members within their immediate room and the wider nursery.
● To work as part of a team to provide an enabling environment where all children play, learn and develop.
24-7 intouch Nike Customer Service Representative
07/5/2021- 10/2021
● Take calls about previous orders and take orders. Ensure customers are happy with orders.
● Provide friendly service and show empathy to all consumers.
● Process money and refunds.
● Provide promo codes for launches or any inconveniences to consumers. Rainbow Store Clerk
03/2019-07/2019
● Taking outbound calls regarding the performance of the facility.
● Assisting consumers to find pieces in the store.
● Providing great customer service by greeting individuals.
● Styling consumers who need help deciding what they want. Walts TV/ REMOTE-Order Fulfillment
03/2023-09/2023
● Fulfilling orders directing them to the correct warehouse
● Antalyzing order flow & Cost
● Data Entry
StateFarm- Auto ILR
01/2024 - 03/2024
● Taking outbound/ inbound class
● Creating claims
● Escalating Claims
EDUCATION
Fairfax High School
Laveen, AZ 85339
● General Studies
● High school Diploma
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