Customer Support Accounts Payable
Resume:
Hope Manford
Sales Support Manager Analyst
Raleigh, NC 27604
********@*****.***
• Managing CSR’s- group of 13
• Placing orders
• Customer support
• Answering phone calls
• Managing days off
• Adjusting schedules
•
Willing to relocate to: Syracuse, NY - Oswego, NY - Fulton, NY Authorized to work in the US for any employer
Work Experience
Accounts Payable Analyst
Carrier Enterprise - Syracuse, NY
May 2017 to April 2020
Processing invoices for payment
working with a team
customer support
working on direct orders
I process between 300-500 invoices per day.
• Process invoices and prepare for data entry
• Account manage incoming emails and pull needed information
• Make outbound calls to vendors to confirm and update account information
• Gather and analyze financial information for clients
• Answer calls from vendors
• Direct orders
• 3-way match invoices into Trend
Office Support
Image Integrator - Syracuse, NY
May 2013 to September 2014
• Answer incoming calls
• Scanning medical records
• Entertaining clients
• Taking photos of old news papers to transfer to CD Assistant Manager
Dunkin Donuts - Fulton, NY
June 2010 to September 2011
• Managing a crew of 10
• Payroll
• Scheduling
• Bank deposits
• Customer service
Education
High school or equivalent
Skills
• Proficient with computer programs including Microsoft Word, Outlook, and QuickBooks Trained with clerical procedures and systems such as managing files, using phones and filing Experience using accounting and billing software Knowledge of office machinery including copiers, scanners, and fax machines
• Customer Service
• Customer Care
• Customer Support
• Accounts Payable
• Invoice
• AP
• Quickbooks
• Management
• Office Management
Certifications and Licenses
Driver's License
Assessments
Verbal Communication — Familiar
March 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Written Communication — Familiar
March 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
Memorization & Recall Skills — Familiar
March 2019
Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.
Full results: Familiar
Scheduling Skills — Familiar
March 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Familiar
Customer focus & orientation — Highly Proficient
June 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
To obtain a position as a clerical/office assistant to utilize my skills and abilities
Contact this candidate