Software Quality Engineering
Resume:
CONTACT
******.******@*****.***
Munhall, PA
EDUCATION
Bachelor of Science
Computer and
Information Science
The Ohio State University
Columbus, OH
SKILLS
Software Quality Engineering
SAFe Agile Certified
Lean Six Sigma Green Belt
Software Design
Software Coding
Microsoft Office Products
Digital.ai Agility
Inflectra SpiraPlan
IBM Rational Tools
Visual Basic
Tosca
SDLC
SQL
PROFESSIONAL SUMMARY
Experienced Software Quality Professional with vast IT experience in quality engineering, software programming and design, and software testing. Proven success leading remote teams and demonstrating exceptional communication skills.
WORK EXPERIENCE
Manager of Platform Quality
enGen, a subsidiary of Highmark Health
Mar 2022 - Feb 2024 / Pittsburgh, PA
●Managed team of 20 Quality Leads in 5 locations (Pittsburgh, Camp Hill, Buffalo, Chennai, and Hyderabad) ranging from entry level to senior level positions
●Recruited, hired, and mentored new team members
●Conducted yearly performance reviews and established team goals to improve quality
●Addressed escalation of issues on projects and helped mitigate project risks
●Developed training programs for new and existing Quality Leads
●Increased the use of test automation
●Developed strategies to improve platform quality, decreasing overall post-production defects by more than 50%
Team Manager of Platform Quality
enGen, a subsidiary of Highmark Health
April 2019 - March 2022 / Pittsburgh, PA
●Managed team of Quality Leads, ensuring delivery of quality strategic initiative projects
●Developed ISO 9001 procedures leading to ISO certification
●Addressed project escalations and helped mitigate project risks
●Assisted department manager in development of department strategies
●Performed quality review of test strategies and plans developed by Quality Leads
Quality Lead
enGen, a subsidiary of Highmark Health
July 2011 - April 2019 / Pittsburgh, PA
●Coordinated software testing on strategic initiative projects
●Identified and mitigated testing risks and helped resolve testing issues on projects
●Developed test strategy and test plan documents for each project assigned
●Managed project testing schedules and dependencies
●Reviewed testing strategies and plans with internal and external clients
●Worked to ensure delivery of a quality product
Contact this candidate