Brittney Womack
****************@*****.***
WORK HISTORY
Hilton Hotel
Wilmington/Christiana
Banquet Server
●Serving food and beverages,
●Helping prepare the event space and cleaning up the event space once the affair is complete
●Presents ordered choices in a prompt and efficient manner.
●Maintains dining ambiance with an enthusiastic attitude.
K&R (Warehouse)
4/2023-10/2023
18 Boulden Circle Newcastle,DE
●Efficiently pick customer orders.
●Locate products using technology.
●Retrieve orders according to quantity, size etc.
●Build pallets with orders and position them to loading docks
●Wrap orders before loading on trucks.
Nordstrom
6/2022-3/2023
100 Christiana Mall Newark,DE
Sales associate
Duties:
●Present, promote and sell products/services using solid arguments to existing and prospective customers.
●Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
●Maintaining positive business relationships to ensure future sales
Candlewood suites Hotel
5/4/21- 9/28/21
4216 Philadelphia Rd, Bel air MD
Front desk
Duties:
●Checking guests in and out,receiving and managing reservations made online and telephonically.
●Verifying guests' payment methods during check-in.
●Assigning rooms to guests and informing them of any specials offered by the hotel.
●Organizing transport services for guests at their request.
●Providing guests with information about the hotel.
Shoprite
1/2019-4/2021
1101 Governors place, Bear DE
Non-food clerk /Floor Associate
Duties:
●Follow approved procedures for receiving product, price marking, storing and restocking, to ensure quality accuracy, and product rotation and protection.
●Assist in ordering and maintaining inventory levels and keep managers informed of low inventory conditions.
●Handle damaged products according to Company policy and assist in controlling the level of damaged goods.
●Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
Auto Equity Loans
2/2018-9/2018
1241 Churchmans Rd, Newark DE
Customer Service (Loan Officer)
Duties:
●Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
●Meet with applicants to obtain information for loan applications and to answer questions about the process.
●Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
●Answering direct incoming calls to the store while also assisting walk ins.
●Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
Public Storage
7/2016-1/2018
Wilmington, New Castle, Newark DE
Relief Manager
Duties:
●Check Guest in/ out (reserved & Non-reserved)
●Answer urgent and non-urgent phone calls using computer-telephony integration
●Provide information, document interactions, or schedule appointments using predefined scripts and templates
●Resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts
●Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts