Customer Service Team Members

Jennifer Brown

Lamar, MS 662-***-**** ***************.**@*****.***

Objective

To get an opportunity from a reputed organization where I can make the best of my potential, expand my knowledge and contribute to the organization’s growth

Skills & Abilities

Microsoft Office, Time Management, Customer Service, Planning, Problem Solving, Collaboration, Leadership

Experience

ICS Head Start, Assistant Teacher 03/14 – current

Created and performed general classroom duties as assigned per lesson plan

Provided instructional assistance and supervise children inside and outside the facility

Performed basic clerical and record-keeping duties such as attendance and session notes

Attended parent-teacher conferences and complete documentation

Walmart, Sales Team Lead 03/07 – 05/10

Assigned projects and distributed tasks to team members as per area of expertise

Delegated daily tasks to team members to optimize group productivity

Organized and prioritized incoming work orders

Assisted customers in the in-store check-out process

Landau Uniforms, Material Handler 01/99- 04/02

Used manual or power equipment to sort and place materials in designated locations

Identified, labeled, and recorded the location of materials and supplies

Inspected incoming materials for damage and verify the accuracy of quantity and quality

Ensured assembly line operator stations were fully stocked

Education

High School Diploma 2002

Certifications

CPR/AED American Heart Association 2024

CDA, Child Development Association 2024

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