Assist manager

Keshawn Smith

**** ****** *** ********* ******** 21215 ****************@*****.*** 917-***-****

JOB TARGET

Seeking a position that will allow me to apply my experience and skills to gain steady growth and learning opportunity with a progressive Organization.

EDUCATION/TRAINING

Morgan State University

Bachelor’s Degree in Biology Baltimore, MD August 2019 - Present Woodlawn High School Gwynn Oak, MD September 2015 - June2019 High School Diploma in General Education

QUALIFICATIONS

• Strong team player able to assist where needed.

• Supervise and Train employees regularly to monitor performance.

• Provide coaching for performance improvement and development.

• Able to sustain a high energy level with a professional attitude.

• Excellent research skills and effective utilization of available resources.

• Able to adapt to change within the company.

• Capable of using excellent problem-solving skills and judgment when handling difficult situations.

• Able to manage time and meet daily quota.

PROFESSIONAL EXPERIENCE

Hyde Park Hospitality/ BWI the Club January 2023 - September 2023 Food service associate/customer service associate/Concierge/ Bartender Assisting with administrative paperwork for airport guests when arriving within the lounge. preparing food while maintaining a clean environment for airport guests. Also attending to guests and assisting in making Drinks. Boston Market September 2022 – January 2023

Evening Shift Manager

Job duties consist of managing of closing details for the store. And management of the monetary operations. Also supervising of team members to have a productive and successful shift American Lumper services /Rhee Bro’s June 2022 - September 2022 Stand-up and Sit-down Forklift Operator

Freezer section and dry food section

Job duties consist of unloading and loading trucks. Stage pallets for loading on proper dock locations. Also, maintain the cleanliness and safety of the warehouse. Perform other duties as assigned.

Lowes December 2021 – March 2022

Receiver/stocker

Job duties consist of receiving and stocking items to replenish store inventory. Also handling OPE machine, forklift to assist in the process. Reef July 2021 - September 2021

Line cook

Job duties consist of preparing and cooking food using recipes menu items created by the chef in a specific station, cleaning up prep area and making sure the kitchen is stock for the next day. Two Men and a Truck Moving Company March 2021 - July 2021 Mover/general labor

Job duties consist of traveling locally and state to state and providing great customer service. safely pack and unpack customer belongings.

SFE Energy Company October 2020 - February 2021

Corporate Trainer

Job duties consist of training and support to team members in the main operational area. Also give an understand of the dynamic of what the company stands for and be able encourage great work ethic in each team member

Customer Service

Job duties consist of door-to-door customer service educating customers on how to save on energy bills. And assisting them with switching energy companies. I constantly received excellent Customer Service reviews and was praised for my assistance in helping customers understand the process of which energy companies.

• Due to my work ethic, I was promoted within 2 months of being hired to Corporate Trainer. Tropical Smoothie Café February 2020 - October 2020 Evening Shift Leader

Job duties consist of managing of closing details for the store. And management of the monetary operations. Also supervising of team members to have a productive and successful shift Tropical Smoothie Café January 2020 -February 2020 Crew Member

Job duties consist of being a crew member with assisting my team with customer orders.

• Due to my work ethic, I was promoted within 1 month of being hired to Shift Leader. United Parcel Service (UPS) September 2019 - October 2019 Package Handler

Job duties consist of the Ability to lift 70lbs, Scanning, sorting, and group package to the intended designated delivery vehicles, and load packages for appropriate delivery on the delivery vehicles for the prior workday.

Skills

• Computer

• Warehousing • Forklift

• General Labor • Loading & Unload • Packaging

• Restaurant Management • Shift Management

• Customer service

• Cash Handling

• Food Preparation • Food Safety • Serving Experience

• Cleaning Experience

• Kitchen Management Experience

• Moving Experience

• Admin skill

• Microsoft offices

REFERENCES Available Upon Request

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