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Summary

Dynamic and results-oriented Pre-Sales Engineer and Network Professional with over 8 years of experience in technical sales support, network management, and system integration. Adept at developing innovative solutions that meet client needs and drive business growth. Strong communicator with a proven ability to collaborate with cross-functional teams to achieve objectives.

Experience

Network Engineer 12/2021 - Present Huawei (We) Cairo Designed and implemented robust network solutions tailored to client requirements, enhancing overall performance and security.

Collaborated with engineering teams to troubleshoot complex network issues, ensuring minimal downtime. Conducted training sessions for clients on network management best practices and system optimizations. System Engineer 02/2020 - 11/2021 Raya Integration 6th of October City Developed and deployed integrated systems, improving operational efficiency for various projects. Collaborated with project managers to ensure timely delivery and adherence to client specifications. Provided technical support during installations and maintenance, ensuring client satisfaction and system reliability.

Network Administrator 01/2019 - 01/2020 Watanya Company for Roads Construction, Development and Management Cairo

Managed and maintained a complex network infrastructure, achieving 99.9% uptime and reliability. Implemented network security protocols, reducing vulnerabilities and enhancing data protection. Provided technical support to end-users, resolving issues swiftly to maintain productivity. Pre-Sales Engineer and Operations 01/2017 - 12/2018 AVES (Add Value Engineer Service) Nasr City Facilitated pre-sales activities by developing comprehensive technical proposals and conducting product demonstrations that led to a 20% increase in sales conversions. Coordinated operational workflows to ensure project execution met deadlines and budget constraints. Engaged with clients to assess their needs and present tailored engineering solutions. Pre-Sales Engineer 01/2013 - 12/2016 Unionaire Cairo Engaged with clients to understand technical requirements and provide customized product solutions. Collaborated with sales teams to enhance product positioning and customer engagement strategies. Developed technical documentation and presentations, contributing to successful bids and contracts. Education

El Madina Academy for Engineering and Technology 06/2017 Bachelor of Engineering, Communication & Electronics Skills

Pre-Sales Engineering

Network Administration & Management

System Integration

Technical Support & Troubleshooting

Client Engagement & Relationship Management

Excellent Communication Skills

Problem-Solving & Critical Thinking

Demonstrated ability to analyze complex issues, identify root causes, and implement effective solutions. Abdelrahman El-Tahan

015******** ad7jjn@r.postjobfree.com Fifth Settlement, New Cairo Courses

CompTIA A+

CompTIA Network+

CompTIA Security+

CCNA 200-301

MCSA

Micro Controller

Arduino

Languages

Arabic, English

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