Pharmacy Technician Customer Service
Resume:
YAMIL RIVERA
Pharmacy Technician
**************@*****.***
S K I L L S
L A N G U A G E S
Spanish — Native
Experienced Pharmacy Technician
knowledgeable in all facets of
pharmacy operations, eager to bring
talent and expertise to Company.
Successful in quickly and accurately
filling prescription orders and
building relationships with
customers for sustained business
growth and customer retention.
Team-oriented and dedicated to
collaboratively delivering exceptional
customer service. Driven Pharmacy
Technician with Number years of
experience and success in working
within fast-paced Type pharmacy
settings. Highly proficient in
accurately filling and labeling
prescriptions, maintaining drug
inventories and updating pharmacy
records. Excited to bring talent and
record of excellence in customer
service to growing pharmacy.
Accomplished and certified
Pharmacy Technician with over
Number years of experience in retail
pharmacy environments for major
national chains. Practiced at offering
medications to patients, offering
information to patients and
communicating with healthcare
professionals. Knowledgeable about
FDA drug safety guidelines,
prescription interactions and
pharmacy law. Hardworking and
passionate job seeker with strong
organizational skills eager to secure
entry-level Job Title position. Ready
to help team achieve company goals.
Organized and dependable candidate
successful at managing multiple
priorities with a positive attitude.
Willingness to take on added
responsibilities to meet team goals.
· Typing Medication Labels
· Active Listening
· Conducting Fittings
· HIPAA
· HIPAA
Insurance Verification &
Claims (3 years)
·
·
E X P E R I E N C E
Pharmacy Technician Sep 2019 — Present
Walgreens Shaker heights Ohio
• Count, measure and compound prescriptions, applying labels and verifying accuracy with Pharmacist prior to dispensing • Verify patient insurance information and process claims; investigate and quickly resolve patient billing and insurance concerns • Key contributor in increasing number of prescriptions filled daily by - 30 • Prepared medications, including liquids, ointments and powders • Immediately notified Pharmacist of dosage or label inaccuracies, increasing technician accuracy rate by 6% within initial of hire • Precisely maintained OTC and pharmacy inventory, properly documenting and disposing expired products
Cashier/Sales Associate
Parts Authority
Reconciled daily totals to maintain balanced and compliant ledgers. Mentored new team members on sales software system operation. Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Receptionist
H&r Block
Helped office staff prepare reports and presentations for internal or client- related use. Collected Type payments, processed transactions and updated relevant records. Kept reception area clean and neat to give visitors positive first impression. Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Preschool Teacher
Creative Playrooms
Observed children to identify individuals in need of additional support and developed strategies to improve assistance. Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior. Assessed student progress and provided feedback on educational development. Maintained organized, fun and interactive classroom to help children feel safe.
E D U C ATION
Lincoln West High School
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