Medical Interpreter Services Liaison

SUSAN S. YING

408-***-**** * Dublin, CA ***** * ************@*****.***

CANTONESE/MANDARIN MEDICAL INTERPRETER

Medical Terminology Interpreta3on Services Liaison between Medical Professionals and Clients Clients Rela3onship Management Dependable, knowledgeable with client complaints and promo7ng diverse cultural resolu7on. Ability to cul7vate key client rela7onships and communica7ons on various personal and or health related issues.

WORK EXPERIENCE

Hanna Interpre*ng Services 05/2024 - present

• Provide transla*on and interpreta*on to Chinese speaking clients in various clinic se?ngs.

Immuniza*on Clinic R.N. - San Jose, CA 10/2000 – 09/2007 Responsible for administra*ng immuniza*ons to clients between ages of 2 months and 90 plus years old as well as offering required vaccina*ons for school admissions to low-income family children.

• Educate parents on children’s vaccina*ons informa*on.

• Educate proper protec*ons to travelers and missionaries on vaccines when traveling to certain countries of the world.

• Administer flu/pneumonia vaccines to clients at the Senior Center.

• Offer Hepa**s B vaccines to school age children at school sites.

• Educate techniques on vaccines administra*on and cer*fy Medical Assistants on vaccina*ons.

Infusion Center R.N. – San Jose, CA 09/2007 – 06/2008

• Ini*ate morning rou*nes on chemotherapy pa*ents.

• Educate and administer chemotherapy treatments on pa*ents.

• Monitor safety and possible side effects per chemo. pa*ents. Employee Health Outpa*ent Department R.N. – S.J. 07/2007 – 11/2021

• Ensure 6,000 plus county health care employees to stay annual compliance with hospital safety and vaccines protocols.

• Conduct annual hospital influenza compliance reports.

• Educate on health and preven*on on Tuberculosis cases.

• Conduct/educate yearly N95 and PAPR fit tes*ng on medical staff.

• Ensure safety protocols to medical staff on blood borne exposure.

• Orient new nursing graduates on flu vaccine administra*ons and rou*ne Employee Health Department opera*ons.

• Adhere with COVID protocols and swab tests on medical staff. EDUCATION

San Jose State University – San Jose, CA

Bachelor of Science – Nursing, December 1992

De Anza College – Cuper*no, CA

Associate of Science – Nursing, December 1987

PROFESSIONAL SKILLS

• Mastery of Microsoc Office (Word, Excel, PowerPoint).

• Typing Skills (60 WPM)

• Excellent communica*on skills with a focus on team building and client rela*ons.

• Outstanding problem-solving abili*es and mul*-cultural rela*ons. VOLUNTEER EXPERIENCE

• Health talk on “Sleep Hygiene” at the local YMCA, Cuper*no, CA

• Health and Wellness educa*on at the local church, Milpitas, CA

• Health topic on “Stress Management” during COVID pandemic at the local Real Estate Company, San Jose, CA

• Elementary Children Ministry, New Life Church, Dublin, CA AWARDS AND HONORS

• Sigma Theta Tau in Nursing, San Jose State University, San Jose, CA

• Chemotherapy cer*fica*on, June 2007

LANGUAGE COMPETENCIES

• English: second language

• Cantonese & Mandarin: fluent (speaking, reading, wri*ng)

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