Support Specialist Processing Technician

Priscilla A. Mann

**** ******* ***** ** #*** San Antonio, TX 78228

210-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented Medical Processing Technician seeking a position in a rewarding and challenging environment where my skills, additional training, and knowledge will allow me to grow with the laboratory.

WORK EXPERIENCE

South Texas Blood and Tissue Center

6211 Suite 100, I-10, San Antonio, TX 78236

Supervisor: Max Pinones, 210-***-****)

Collections Program Specialist (09/2023-Current) (23.83 Hourly/40 Hours per Week)

Responsible to perform and assist coordination of all operational aspects of the Cord Blood and Birth Tissue Collection in hospitals.

Perform initial screen to identify suitable potential cord blood donor mothers.

Explain to patients the donation program.

Obtain informed consent from all potential cord blood donor mothers for collection, testing, and use of cord blood.

Ensure all collection and labeling procedures are performed in compliance with prescribed regulations.

Maintain competency to include training and the performance of high complexity procedures.

Evaluate donors for suitability to donate infant’s cord blood.

The Center for Health Care Services

, San Antonio, TX 78227

Supervisor: Tu’Shelia Stewart 210-***-****)

Peer Support Specialist (07/2023-09/2023) (16.35 Hourly/40 Hours per Week)

•support recovery form services users.

• conducting support meetings

•Develop recovery strategies and responding to patient emergencies as needed

•Work directly with patients to help them address substance abuse and mental health disorders while at facility.

•Promote the safety and comfort of service users by providing non-judgmental, oversight support and counseling.

•Provide flexible and tailored support based on each service user’s needs.

•Connect clients with resources and services to help maintain their recovery and improve their overall health and well-being.

Aegis Sciences Corporation

2711 Palo Alto Rd. San Antonio, TX 78211

Supervisor: Shay White (1-800-***-****)

Specimen collector I (03/2023-07/2023) (17.50 Hourly/40 Hours per Week)

Interact with donors daily.

Maintain integrity of the collection process, and records for reporting purposes.

Completing data entry tasks to organize all information about testing, subjects and results.

Obtaining initial insurance verification for billing purposes, and package specimens for storage and shipment.

Ensure the integrity of each Chain of Custody and sample: sufficient sample volumes.

South Texas Blood & Tissue Center

6211 Suite 100, I-10, San Antonio, TX 78201

Supervisor: Julian Salcido 210-***-****)

Component Production Technician I (09/2017– 05/2023) (17.25 Hourly/40 Hours per Week)

•Supervise the nightly production staff of 10 Technicians, ensuring that we meet our daily goal of making three products out of whole blood.

•Review competencies and recommend additional training as needed. Provide ongoing training and development to improve the quality of performance.

•Organize, identify, and document component production daily with complete accuracy into the El Dorado Donor Blood Management System.

•Weigh, balance, and load blood products intended for separation into the centrifuge then process afterward, adjusting setting accordingly to production intentions.

•Performed other laboratory functions, maintain laboratory records, quality control charts, maintenance logs, and various administrative functions as needed.

•Remain in compliance with OSHA, FDA, AABB, cGMP, and other regulatory standards to ensure accuracy, potency, proper identity, and safety of all products.

CSL Plasma

4400 Fredericksburg Rd. #105 San Antonio, TX 78201

Supervisor: Sylvia Martinez 210-***-****)

Donor Support Technician (09/2017-10/2017) (12.00 Hourly/40 Hours per Week)

Assist with donor registration and screening process.

Provide patient care and ensure donor comfort during the donation process.

Follow laboratory procedures and protocols for sample collections.

Monitor donors and maintain awareness to any reactions to ensure donors safety.

Monitor equipment operations for quality of product.

Dispose of all contaminated disposable equipment’s and biohazard waste.

Ensure proper sanitation and cleaning of equipment and work areas between each donor.

J&J WorldWide Services

1551 Roger Brooke Dr. Fort Sam Houston, TX 78234

Supervisor: Melissa Esquivel 210-***-****)

Overnight Dispatcher/Customer Service (08/2015-10/2017) (16.35 Hourly/40 Hours per week)

Environmental service department of the military hospital.

Record information such as: name, address, article to be repaired and services to be rendered.

Keeps record of service calls and work orders.

Schedules services call and dispatches service crew.

Dispatch orders and relay information, messages, and instructions to mobile crews and other departments to meet the health and safety needs of the hospital.

EDUCATION

E.L Broady Academy (Graduated 05/2015)

High school Diploma

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