MA. TERESA
PADILLA TAJU 097*-***-**** **************@*****.***
Customer Service Representative with 2+ years of experience in over the phone customer care support. 3+ years part of leadership and training team, handled newbies and multiple teams looking to leverage communication skill, leadership skill and career growth.
EXPERIENCE
Cyber City Teleservice
October 2015 – February 2016 Order Support Telecommunication Alorica Clark Philippines
March 2017 - January 2018 Customer Service Representative Telecommunication February 2018 - July 2018 Mentor Telecommunication August 2018 - December 2018 Senior Expert Representative Telecommunication August 2019 - June 2021 Supervisor/Coach Telecommunication iQor – RMS Collections
August 2021 – May 2024 Specialist Telecommunication EDUCATION
UNIVERSITY OF THE ASSUMPTION
Unisite Subd, City of San Fernando, Pampanga
Bachelor of Science in BS – Psychology
(2009 – 2010 (1st Year Undergraduate)
PERSONAL DETAILS
Civil status: Single Language: Filipino, Pampango, English Address: 1078 Villa Corazon, Religion: Roman Catholic Citizenship: Filipino San Agustin, City of San Fernando Sex: Female Age: 32 Pampanga
Date of Birth: January 02, 1992 Height: 5’3
Place of Birth: JBL Provincial Hospital Weight: 190 lbs REFERENCE
Ronald Josafat Welzie Dela Cruz
iQor RMS Collections – Senior Operation Manager Connext – Operations Manager
+639-***-***-*** +63-927-***-****
Lexie Asuncion
Teleperformance – Team Manager
Applicant’s Signature