Front Desk Agent

Location:

Posted:

July 27, 2024

Sandra Wertman

**************@*****.***

Lake Country BC

Objective:

Seeking part-time position in a challenging setting where I am able to expand my skill set. Career Summary and Personal Skills:

• Progressive thinker with excellent communication skills

• 7+ years of experience in customer service

• Attentive listener and problem-solver

• Experience training new employees

• Open and Closing duties of many levels of businesses

• Very versatile and flexible schedule

• Reliable, responsible, courteous, team player, friendly

• Quick learner with strong written and verbal communication skills Skills and Abilities:

Member Services/Front Desk Agent

• Answered phones, greeted walk-in guests, cash-handling

• Memberships, Cancellations, Holds

• Room bookings and concierge services

• Very Familiar with the Okanagan and surrounding attractions

• Daily maintenance and cleaning of communal areas

• Opening and Closing duties, including reports and deposits

• Stocking Inventory

Gas Station/Corner Store

• Full Services Duties- checking oil, propane, fuel, and tire levels

• Proficient with various POS systems, computers, lottery terminals, Moneris

• Stocking inventory, shipping and receiving of controlled products

• Daily Maintenance of service station and store

Experience:

Member Services Kelowna Family YMCA 2021-2024

Guest Services Agent Petro-Canada 2015-2018

Gas Station Attendant Super Save Gas 2007-2008

Front Desk Agent Days Inn 2005-2006

Security Guard Crown Security 1998-2003