Customer Service Security Guard

RG

RAFAEL GONZALEZ

************@*****.*** 917-***-**** New York, NY 11201

Passionate and attentive cashier/customer service associate with a proven track record of providing great customer service Strong interpersonal skills I am bilingual which is very useful in customer service and my communication skills I am reliable in any workplace I am always motivated, determined, eager to work and willing to do what it takes to get the job done

Customer service

Food service

Restaurant experience

Communication skills

Time management

Leadership

English

Bilingual

Documentation review

Security Guard

Chipotle Grill New York, NY

Crew Member/Grill Cook

08/2023 - Current

Educated customers on menu items, product ingredients and nutritional values.

Restocked kitchen supplies including food products and utensils. Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Provided excellent customer service to maintain a positive atmosphere for guests.

Adhered to health department regulations regarding food handling procedures.

Maintained organized storage areas for food products, beverages and restaurant supplies.

Checked expiration dates on all products before serving them to customers. About Last Night Restaurant New York,

NY

Security Guard /Bouncer

04/2023 - 08/2023

Conducted daily security patrols of assigned areas. Enforced safety regulations and monitored access control points. Provided customer service assistance to staff and visitors in a professional manner.

Assisted with searches of personnel, vehicles, packages. Provided escorts for employees entering and exiting the building after hours.

Reviewed security logs to ensure proper documentation was maintained. Allied Universal Security New York, NY

Security Guard

04/2023 - 08/2023

Checked for safety hazards and took corrective action when necessary. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Summary

Skills

Experience

Responded to alarms and conducted investigations as required. Maintained accurate logs of all security related activities. Provided escorts for visitors as needed throughout the facility. Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Harvard Maintenance, Inc. New York

Porter/Maintenance Worker

06/2022 - 04/2023

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment Improved equipment maintenance and safety standards by which resulted in a reduction in maintenance costs

Managed the work of employees, increasing crew efficiency Completed all tasks such as handling with the baler, garbage, cleaning the floors and workplace as told

Performed housekeeping and maintenance work as told. McDonald's New York

Cook and Cashier

06/2022 - 08/2022

Completed the responsibility of the cook and cashier Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment Great communication skills between coworkers and customers Developed relationships with new staff members, and assisted existing staff members in their career development.

Amazon Warehouse New York

Warehouse Associate

10/2021 - 06/2022

Continually updated a leadership resume and honed skills by participating in various management training

Completed warehouse work as told such as moving boxes and shipping boxes, stowing and packaging items

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment. Wendy's New York

Cook and Cashier

08/2021 - 11/2021

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment Provided customer service and was involved in training new team members each month

Offered strong customer service skills, keeping customers satisfied and increasing sales

Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction Worked on the grill and cashier as told.

Shake Shack New York

Cook and Dishwasher

03/2021 - 08/2021

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment Dishwashing all the equipment used during the shift as told. SYEP SUMMER YOUTH EMPLOYMENT

New York

Maintenance/Housekeeping

06/2018 - 07/2019

Continually updated a leadership resume and honed skills by participating in various management trainings

Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction. Queens Transition Center New York, New York

High School

Education and Training

English

Spanish

Security Guard license

Languages

Certifications

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