See Resume

***********@*****.***

George Ford

Braintree, Massachusetts 781-***-****

Claims & Mail Processor

Administrative CSR & Mail Processor with extensive experience in a variety of positions and cultures, in an office, fast food and warehouse environment. Team player with a flexible, analytical and cooperative attitude. Willing to take on any challenge and work towards positive results. Claims Processing

Review and submit for payment for road-side claims following company and industry guidelines. Handled customer complaints and authorized to process settlements. Opened, reviewed, scanned and distributed incoming mail to assigned personnel for each company. Participated in Customer Service Call Center.

Management Role Model

Led warehouse staff of 10.

Performance reviews and suggestions for areas of improvement Prepared order picks and transfer to store locations. Inspired staff by working beside them and motivating by example. Personal Development

Accepted challenges presented and worked to improve position in each company. Identified coworkers with management potential and supported efforts to assume greater responsibilities. Areas of Expertise

-

-

-

Education

University of Tennesse 1976 1978

Transportation & Accounting Services

LaSalle Extension University 1974 1976

Certificate - Traffic & Transportation

US Air Force 1966 1970

Certificate - Mechanic, C-130

-

Utilized Sales Force, Word, Excel, Google Search

Answered Emergency Roadside Emergency Service calls

-

-

-

-

-

Professional Experience

Agero (Cross Country Services) 2004 Present

Claims Processor & Mailroom Processor

Crystal Motor Express 1984 2004

Dispatcher / Freight Claims

Service Merchandise 1986 1996

Warehouse Lead Clerk / Weekend Supervisor

WD Trading Company 1983 1984

Warehouse Manager

Church's Fried Chicken 1980 1983

Store Manager

United Parcel Service, Boston, MA & Nashville, TN 1971 1980

-

Stationed at Langley Field, Taiwan, Japan, Vietnam Customer Service- phone center. Promoted to Regional Customer Rep on the road US Air Force 1966 1970

C-130 Aircraft Mechanic

Italian American Citizens Club

Italian American World War Veterans Club

Memberships

Vast experience and a commitment to living life to the fullest. Additional

Contact this candidate