Travel Consultant Customer Service

Bhavini Lad

647-***-**** **********.****@*****.*** Brampton, ON L6R 0T1

Objective Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills. Education Bachelor of Science Chemistry

Vivekanand College Kolhapur, India

04/2018

Certified in Ground Staff & Travel Management

Aerostar Jet Training Academy, Surat, Gujarat, India 10/2018

Key Skills • Travel Arrangements

• Documentation preparation

• High volume environments

• Mentoring and training

• Microsoft Office

• Time Management

• Multitasking Abilities

• Problem Solving

Experience Travel Consultant

Shree Rani Sati Travel House - Surat, Gujarat, India May 2019 - September 2023

• Promoted dedicated customer service and support by promptly resolving customer complaints.

• Implemented automated office systems, optimizing client, and data communications as well as records management.

• Created promotional materials to increase visibility and attract larger market share.

Travel Consultant

Divine Hub - Navsari, Gujarat, India

October 2018 - May 2019

• Worked closely with clients to understand unique needs and meet specific travel desires.

• Informed clients of travel policies and utilized preferred vendors to maximize company profits

• Organized trips for individual, family and business travelers.

• Handled sensitive information with professionalism and discretion.

• Arranged travel accommodations for groups, couples, executives, and special needs clients.

References Available upon request.

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