Customer Service Entry Level
Resume:
Alexis Owens
High demand
Tampa, FL
***********@*****.***
Seeking a challenging opportunity to use and enhance my customer service and interpersonal skills with a trustworthy organization that acknowledges and rewards hard work; to be a valuable contribution to a growing team applying my experience and skills to achieve the goals of the company. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server
o Red Lobster-Brandon, FL
March 2012 to Present
• Frequently listed in the top 5 servers regarding Sales Average per Guest.
• Received rewards for meritorious service and punctuality.
• Quickly discovered strategies to turn tables faster for more profitability.
• Implemented successful suggestions to improve quality of service.
• Learned to Work in a team-oriented, high-volume, fast-paced, guest-centric environment. Sales Representative / SR. Travel Coordinator
o Red Lobster-Tampa, FL
February 2013 to January 2014
• Apprehended an exceptional level of service to each customer by listening to concerns and answering questions.
• Built rapport over the phone with customers to ensure information/payment confidentially and accurately to ensure transactions are processed correctly.
• Able to understand and demonstrate consultative selling techniques
• Achieving personal monthly sales goals.
• CASHIER / LINE ATTENDANT
o Fed-Ex Field Redskins Stadium, Landover, MD
• Provide excellent services and improved hospitality skills with guests in concession stands.
• Learned how to serve guests with the utmost satisfaction.
• Efficient in managing large crowds.
• EVENT HOST
o Waldorf Ford & Dodge, Waldorf, MD
• Successfully engaged the attention of crowds between 50 to 100 people.
• Improved sales and number of customers by implementing new strategies such as games, raffles and other forms of entertainment.
• Improved rapport building and hospitality skills. 301 Palm Key Cir. #205, Brandon, FL 33511 813-***-**** ***********@*****.*** Education
SURRATTSVILLE HIGH SCHOOL - Clinton, MD
2012
certificate
PRINCE GEORGE'S COMMUNITY COLLEGE - Largo, MD
Skills
• Attention to Detail
• Concerned with quality. Produce work that is orderly and attractive. Take pride in my work and accomplishments.
• Computer Skills
• Proficient in Microsoft Office including Word, Power Point, Excel and other computer programs.
• Critical Thinking
• Able to solve complex problems at a pace faster than average.
• Flexible
• Willing to try new things and make personal sacrifices for the company's benefit.
• Learning
• Very inquisitive and eager to learn.
• Preparation
• "Failing to Prepare is Preparing to Fail."
• Punctuality
• Always on time.
• Stress Management
• Experienced in working in fast-paced, stressful environments.
• Team Player
• Enjoy collaborating with others to complete tasks.
• Serving Experience
• Bartending
• Host/Hostess
• Organizational Skills
• Restaurant Experience
• Upselling
• POS
• Food Service
• Driver awareness
• Sales
• Customer Service
• Cashiering
• Cash Handling
• Data Entry
• Communication Skills
• Food Safety
• Customer service
• Sales
• Upselling
• Cash register
• Cash handling
• POS
• Dealership experience
• Hospitality
• Serving
• Bartending
• Leadership
• English
Certifications and Licenses
Food Handler Certification
Driver's License
October 2023 to August 2032
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