Business Development Entry-Level Sales

Matt Owens

**** *********** *****, ******* ***** Available to Relocate Nationwide

Cell: 901-***-****

Email: *********@*****.***

Entry-Level Sales / Business Development Professional

•Proven customer relationship experience and highly motivated to launch professional sales career.

•Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently.

•Technically skilled—proficiency in Word, Excel.

Key Competencies

•Customer Acquisition

•Referral/Repeat Business Generation

•Public Speaking

•Complaint Handling

•Consultative Sales

•Sales Reports & Correspondence

Education

PELLISSIPPI STATE COMMUNITY COLLEGE, Knoxville, TN

General Associate

•Volunteerism: Assistant coach of 2009/2010 Collierville Reds 9-year olds (Fall 2009 to Present); Claridge Pet Resort (Jan. 2010 to Present); Soup Kitchen Volunteer, St. Mary's Catholic Church (2009)

Work Experience (concurrent with college studies)

Caregiver 2017 to present

My grandfather is almost 91 years old and I had to take off work for an extended time to care for him. These responsibilities include:

-breakfast

-lunch

-dinner

-changing him through out the day

-showering him

-dressing him

-paying bills

-loading and unloading dishes

-changing sheets

-washing and drying clothes

-walmart grocery shopping

-gas up truck

-taking him to Dr. Appointments

-give him meds

-take care of his farm (bushogging, tilling, moving branches, etc.)

-making healthy smoothies with all natural ingredients

-making sure he gets his exercise

-cleaning house

-cleaning bathroom

-cleaning bedroom

- making bed

-taking care of him in all aspects

- driving him wherever he wants to go

- plus anything and everything he needs

Regional Sales Manager, 2012 to 2015 ALL MY SONS MOVING AND STORAGE, Memphis, TN

Set the foundation for the Memphis Branch by managing all sales for Memphis to generate profit, set up appointments for in-home estimates, took payments, dispatched crews, and kept storage at full capacity.

Accomplishments:

•Managed all sales calls successfully and diligently to maintain a 45%-50% closing ratio each month.

•Micromanaged each lead to provide each customer quality moving service.

•Recognized for dramatic increase in revenue for each month.

Sales, 2009 to 2012 OWENS CUSTOM BLINDS, Collierville, TN

Assisted in sales and installation of window treatments for established 23+ year-old business.

Sales Accomplishments:

•Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.

•Successful in door-to-door cold call sales.

Server, 2009 THE CRAB TRAP, Destin, FL

Served food and beverages at a beach resort restaurant working efficiently six days a week in a fast-paced environment.

Sales Accomplishments:

•Food sales reached $700-$1300 a night

•Proved the ability to multitask, resolve customer issues and excel within a demanding, high-volume setting.

•Only 10% of ninety applicants were chosen

•Earned consistent commendations for exemplary service delivery (average of 100 guests per shift). Regularly singled out on comment cards for “going above and beyond expectations” and “providing outstanding service and attention to guests.”

Leasing Agent/Community Assistant, 2007 to 2008 THE GATEWAY AT KNOXVILLE APARTMENT, Knoxville, TN

•Acted as a liaison between residents and management. Collected rent checks, filed lease agreements, and entered resident information. Developed marketing and advertising strategies. Marketed and promoted the sale of leasing contracts and residential property. Conducted tours in order to demonstrate and convey every quality of the property.

Sales Accomplishments:

•Top leasing agent of 2007-2008 for most leases signed

•Contacted customers by phone, via e-mail, or in person creating a hands-on relationship to make the sell

•Provided marketing strategies to achieve a 100% occupancy rate for 2008

Trainer / Server / Bartender, 2006 to 2007 APPLEBEES, Knoxville, TN

Served customers, entertained regulars, and developed and maintained customer relationships. Became trainer within six months, serving in a corporate restaurant. Responsible for training 9 new staff members.

Sales Accomplishments:

•Acknowledged as a top employee of up-sell products, food sales, and customer satisfaction

•Demonstrated leadership, knowledge of the product, and excellent multi-tasking skills.

Golf Staff, 2005 to 2006 SPRING CREEK RANCH, Collierville, TN

Greeted members and assisted with golf bags. Anticipated and met members’ needs while working efficiently in a fast-paced environment.

Sales Accomplishments:

•Initiated high profile relations for public events (Justin Timberlake & Memphis Grizzlies).

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