Call Center It Support

Cecil Westbrook

Pearl, MS *****

*******************@***********.***

+1-501-***-****

Work Experience

Call Center Agent

C Spire

October 2019 to December 2020

I handled resetting passwords, schedules and trouble shooting phones Education

Associate in Network Administration

ITT Technical Institute-Madison - Madison, MS

March 2012 to December 2015

High school diploma or GED

Skills

• Active Directory

• Computer Networking

• VoIP

• VMWare

• Network Administration

• LAN

• Microsoft Windows

• DNS

• Operating Systems

• Software troubleshooting

• Customer support

• IT support

• VPN

• Military

• Incident management

• English

• Help desk

• Customer service

Contact this candidate