Customer Service General Labor
Resume:
Marvin Nelson
Customer Service/General Labor/Manufacturing
Rochester, NY 14606
***********@*****.***
To utilize my strong skills in customer service, general labor and manufacturing/production to help satisfy a company needs.
Authorized to work in the US for any employer
Work Experience
Ficidual Marker
Amazon Warehouse - Rochester, NY
August 2022 to November 2024
object placed in the field of view of an imaging system that appears in the image produced, for use as a point of reference or a measure. It may be either something placed into or on the imaging subject, or a mark or set of marks in the reticle of an optical instrument Account Manager
T mobile - Rochester, NY
January 2024 to March 2024
Customer service in call center facility
Help customers handle their accounts.
Payment arrangements.
Pay bills.
Plan upgrades.
Phone upgrades.
Technical support.
Machine Operating/packaging
Ortho-Clinical Diagnostics - Rochester, NY
December 2022 to March 2023
Packaging vitros for customers of a national scale. Machine operated the A.R.F ( automatic reference fluid) machine. Machine Operator
Century Mold Co. Inc. - Rochester, NY
July 2022 to August 2022
• Complied with all safety regulations and outcomes
• Performed required quality checks every 30 minutes
• Scanned orders efficiently
Production Operator
CooperVision - Rochester, NY
February 2021 to June 2022
Inspect contacts visionally and manually.
Rinse contacts in rinse station.
Place contacts in saline and transfer to blinders. Overnight Replenishment Associate
Christmas Tree Shops - Rochester, NY
January 2022 to April 2022
Stocking the store
Merchandiser Associate
Walgreens - Rochester, NY
June 2019 to February 2022
Set up store during conversion from rite aid to Walgreens. used Walgreens planograms to set shelving up for Walgreens products. Stocked up products for Walgreens and overstocked left over product in seasonal aisle. cleaned up before every break and cleaned up before shift was over. prices changes and mylar tags
Supervising Cook
Ghost Kitchen Brands - Rochester, NY
August 2021 to December 2021
Cook items on menu from 14+ restaurants.
Prep for the next shift
Clean and sanitize the kitchen, cutting boards and utensils. Supervised PM shift and Am shift.
Food Service Worker
Tim Hortons/ Brick Oven - Rochester, NY
October 2018 to March 2019
Cooked and stocked donuts and bagels.
Tempted the food in hot wells.
Tempted food in coolers, freezers.
Made sandwiches, pizza, salads.
Cook/Prep
Lasertron - Rochester, NY
November 2018 to February 2019
Dishwasher
Cooked using flat top and fryers.
Also have have gained experience in pizza making.
Prepped veggie station, pizza station, and every menu item by the ounces. Lumber Associate
The Home Depot - Rochester, NY
March 2018 to July 2018
• Find lumber for customers.
• Cut lumber using a radial and circular saw.
• help customers find items associated with lumbers.
• load lumber and associated items in customers vehicles. Lumber Associate
The Home Depot - Rochester, NY
March 2018 to June 2018
• Stacked lumber in proper aisle
• Binned overstock
• Provided customer service for customers.
• Kept aisles cleaned from wood dust and chips.
• Cut wood with two different saws.
Customer Service Representative
CallVista - Rochester, NY
June 2016 to March 2018
• Assisted clients with insurance; medical, mortgage and car.
• Help clients with school ( finding 3 schools per clients that support their degree choices)
• Schedule appointments
Customer Service Representative Supervisor
Xerox via Verizon - Rochester, NY
December 2014 to March 2016
• Billing inquiry
• Plan changes
• Troubleshooting
• Tech Support
• Selling phones
• Supervising agents
Education
High school or equivalent
Skills
• Microsoft Word and excel (5 years)
• CSR (5 years)
• Planograms (2 years)
• Merchandising
• Technical Support (3 years)
• Time management
• Packaging
• Manufacturing
• Kitchen Experience
• Customer Service
• Customer Support
• Supervising Experience
• Organizational skills
• Microsoft Word
• Warehouse experience
• Materials handling
Certifications and Licenses
Food Handler Certification
Assessments
Customer Service Skills — Proficient
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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