Caring Sales Counselor with strong communication skills to explain community amenities to prospective residents. Meeting established goals for prospective client contact and tours to achieve sales goals. Strong interpersonal and listening skills to develop loyal relationships. High-energy sales leader with proven relationship- building skills and significant background working with customers. Consistently drive sales and bring in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas by 100 %.

Skills

Product and service knowledge

Inside and outside sales

Sales closing

Customer retention abilities

Sales development

Customer needs assessment

Experience

Guest Sales Counselor

Universal Orlando Resort

Prepared and processed contracts and order forms for new and existing customers. Built positive and productive customer connections to drive consistent sales. Managed order process for new and existing customers. Cross-sold additional products and services to purchasing customers. Achieved or surpassed sales quotas by as much as 100%. Accounts Receivable Specialist

Fairfax Water

Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting. Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of 450 invoices monthly.

Trained and managed 3 employees to ensure productivity and high-quality work results. Guest Service Representative

Walt Disney World

Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions. Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations. Managed customer complaints and rectified issues to complete satisfaction. Input customer data using SAP software and made immediate updates to reflect room changes. Education and Training

High School Diploma

Jane Addams Business Careers High School

Some College (No Degree)

Bryant And Stratton College

Winter Park, FL 32792 C: 407-***-**** ***********@*****.***

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