Customer Service, Serving, Problem solving, time management

AB

ADRIANNA BUMPUS

***************@***.*** 540-***-**** Charlotte, NC 28216

I have worked over the years in customer service, enhancing my skill to work with people so I can be a great asset to my team, I am moldable and can adjust to any environment well. My goal is to obtain a position within a company, that will enable me to apply my skills and will assist me in my professional growth. The ability to remain calm under pressure and effectively multi-task.

The ability to work quickly without sacrificing work quality.

Cross-Selling and Upselling

Customer Service

Cleaning and Sanitizing

Problem Detection and Resolution

Time Management Skills

Personal and professional Skills

Flexible and Adaptable

Bobbee O's Bbq Fredericksburg, VA

Restaurant Associate

08/2023 - Current

Maintained clean, safe working area in compliance with company policies. Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Participated in ongoing training to enhance job skills and knowledge. Supported serving staff in delivering accurate and well-presented food orders.

Delivered fresh food to customers across local area. Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Public Partnerships Fredericksburg, VA

Caregiver

02/2022 - 06/2023

Supported bathing, dressing and personal care needs. Maintained clean and well-organized environment for client happiness and safety.

Laundered clothing and bedding to prevent infection. Assisted with meal planning to meet nutritional plans. Followed care plan and directions to administer medications. Sedona's Taphouse Fredericksburg, VA

Hostess

02/2022 - 03/2023

Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Greeted incoming guests to escort to assigned dining area and present menus.

Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Helped restaurant staff set up small and large events to coordinate smooth execution.

Walmart Fredericksburg, VA Accepted cash and credit card payments, issued receipts and provided Summary

Skills

Experience

Sales Associate

07/2019 - 01/2022

change.

Helped customers find specific products, answered questions and offered product advice.

Delivered high level of customer service to patrons using active listening and engagement skills.

Scanned items when pulling from shelves to update system stock information.

Completed pickup and shopping orders for customers within local area. Stocked shelves with new merchandise and checked for outdated or damaged items.

H&r Block Fredericksburg, VA

Assistant

09/2018 - 05/2019

Answered incoming calls and recorded accurate messages. Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.

Used scheduling software to delegate resources and manage calendars. Norfolk State University Norfolk, VA

Business Management

Education and Training

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