Customer Service Library Assistant
Resume:
Odongo Maureen Adhiambo
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SUMMARY
An Information Specialist with broad experience, currently serving as the Assistant Librarian at Uzima University. Proficient in technology, research, organizational, and interpersonal skills, with a commitment to defending intellectual freedom and connecting people with essential information and resources.
PROFESSIONAL EXPERIENCE
Uzima University
Acting University Librarian (Feb 2023 – March 2024)
Key Responsibilities:
Managerial and supervisory roles
Ordering and cataloging books, journals, and resources
Advising academics on course materials
Ensuring access to library resources
Responding to user requests
Maintaining reports and library policies
Key Achievements:
Automated Uzima University Library with Koha software
Developed an Institutional Repository
Assistant Librarian- Present
Key Responsibilities:
Customer Service
Circulation Duties
Cataloging and Shelving
Collection Management
Program Support
Administrative Tasks
Technology Assistance
Library Maintenance
Library Assistant (2015 - 2022)
Key Responsibilities:
Supervising and maintaining library activities
Processing, cataloging, and shelving library materials
Monitoring library transactions
Ensuring a conducive environment for study
Dr. Robert Ouko, KNLS Koru Branch
Library Assistant (2013 - 2014)
Key Responsibilities:
Setting up the library
Processing information materials
Compiling stock reports
Shelving and customer care
St. Cecilia Girls Secondary School
School Librarian (2010 - 2011)
Key Responsibilities:
Processing information materials
Managing library transactions
Preparing statistics
Shelving
EDUCATION
MLIS (Ongoing) - Information Knowledge Management, JKUAT
Bachelor’s Degree - Information Science, Kisii University (Graduated Dec 2022)
Diploma - Library and Information Studies, Sigalagala Technical Training Institute (Graduated Dec 2009)
ADDITIONAL SKILLS AND TRAINING
Computer applications
Kenya Certificate of Secondary Education, St. Cecilia Girls Secondary School, Cheparereia (2000-2003)
Kenya Certificate of Primary Education, Chepareria Primary (1992-1999)
EXTRACURRICULAR ACTIVITIES
Played Hockey
Volunteered at Dr. Robert Ouko Library and Mercy Vocational Training Center, Library
Served as entertainment representative
Attended a short program course on health management system
REFEREES
Prof. Chris Oyoo – DVC Academic, Uzima University
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Dr. Lucy Sang – COD- School of Information Sciences and Tecnology, Kisii University
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Salome Kivuva – University Librarian, Uzima University
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