Advanced Practice Registered Nurse Business Development
Resume:
***************@*****.***
Naples, FL 34120
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EDUCATION
Master of Science, Nursing
University of Cincinnati, Cincinnati, OH
December 2014
Bachelor of Science, Nursing
Ursuline College, Pepperpike, OH
December 2007
ASHLEY ALBERTS, APRN
PROFESSIONAL SUMMARY
Accomplished and driven ADVANCED PRACTICE REGISTERED NURSE with over 20 years experience in the medical field. Excellent reputation for improving customer satisfaction, promoting positive morale, resolving problems and managing overall operations. Professional AESTHETIC INJECTOR with a proven track record of enhancing patient outcomes through expert interprofessional collaboration and innovative treatment plans. Skilled in staff management and patient education, I've driven new business development and maintained high client satisfaction rates. My leadership in both the clinical and sales settings has consistently led to operational excellence and revenue growth in the healthcare industry.
WORK HISTORY
February 2022 - Current
The Q Laser & Med Spa - APRN Aesthetic Injector, Naples, FL
Enhanced patient satisfaction as the sole aesthetic provider by providing personalized aesthetic consultations and treatment plans and conducted thorough pre/post treatment evaluations ensuring patients were well-informed about procedures and expectations.
Evaluated market demands to identify opportunities for new product development, implementing new treatment offerings leading to increased company revenue.
Managed inventory levels of supplies and products, contributing to cost-effective operations within the clinic.
Developed lasting relationships with clients, leading to increased repeat business and positive word-of-mouth referrals.
Assisted in the development of marketing strategies to increase client base and promote clinic services.
May 2015 - February 2022
Ideal Image - Lead Medical Prof/Clinical Preceptor & Manager, Naples, FL
Oversaw work of 5 other nurse practitioners and mentored new hires within the clinical preceptor role, sharing best practices and providing guidance using first-hand knowledge and clinical expertise.
Contributed to a positive work environment through effective collaboration with interdisciplinary team members as both the medical and sales manager.
Delivered exceptional results in laser hair removal treatments, administration of neurotoxins/dermal fillers, and non-invasive body contouring treatments leading to high patient satisfaction rates among clientele.
Provided exceptional customer service by addressing any concerns or questions from patients promptly and professionally.
Streamlined clinic operations by effectively managing patient flow during high-traffic times, ensuring timeliness and client satisfaction.
April 2020 - August 2020
IHeal - APRN IV Specialist, Naples, FL
Established IV access and ensured safety by maintaining strict adherence to infection control standards during IV insertion and maintenance procedures.
Monitored patients closely for signs of infiltration or other complications, promptly addressing any issues that arose.
Streamlined workflow by efficiently preparing and organizing necessary supplies for IV therapy administration.
Maintained accurate documentation of all aspects of IV therapy administration, ensuring legal compliance and continuity of care.
May 2008 - May 2015
Cleveland Clinic Main Campus - Charge Nurse, Cleveland, OH
Responsible for the admission & stabilization of 2 high acuity open heart, thoracic & heart/lung transplant patients in immediate post-op period.
Titrated vasoactive medications, managed Swan-Ganz catheters, intra-aortic balloon pumps, arterial lines, & wound vacs and assisted in emergent open chest codes/procedures.
Trained and supervised new nurses in proper techniques, care standards, operational procedures, and safety protocols fostering a supportive work environment.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Served as a liaison between nursing staff, physicians, management, & patient families fostering open communication channels among all parties involved in patient care.
September 2008 - December 2010
Cleveland Clinic - Heart & Lung Transplant Flyout RN, Cleveland, OH
Responsible for coordinating the transplant team for flight, confirming antibodies and blood types, communicate timing with transplant recipient team.
Ran cardioplegia/pulmoplegia in the operating room while harvesting hearts and lungs for transplantation.
Enhanced transplant coordination by streamlining communication among multidisciplinary teams.
Optimized patient outcomes through meticulous pre-transplant evaluations and assessments.
Maintained detailed records of all transplant-related activities, ensuring accurate reporting to internal and external agencies.
CERTIFICATIONS
AANP Certified FNP-C # F0215568
State of Florida APRN # 9405448
IABP Device 6/2009
AHA Basic Life Support
PBDS Coach Training CVICU 3/2010
Epic Training Specialist 5/2009
JCAHO Preparedness 12/2008
HONORS & ACHIEVEMENTS
Nominated as 2017 "Most Loved Injector" RealSelf
Recognized Advanced Skilled Injector
Promoted to Medical Preceptor within 4 months on job
Regional Medical Professional of the month 2019
Nominated for Ideal Image Leadership Council
President's List & Dean's List - University of Cincinnati & Ursuline College
First Employee of the month CVICU 1/2010
Publication in "The Nurse Practitioner" Journal
Chosen CVICU Rep CCF eHospital/eICU Pilot Study
SKILLS
Interprofessional Collaboration
Patient Education
Customer Service
Sales expertise
Positive and upbeat
New Business Development
Lead Generation
Staff Management
Team Leadership
Customer Relationship Management
REFERENCES
Kriston Kent, MD - Board-Certified Facial Plastic Surgeon
239-***-**** *****@*******.***
Dr. Kent was my collaborating physician for 7 years and he can attest to my safe practice and ability to manage a team of medical providers
Rachel Feldman Rearden - Vice President Operations Evolve Med Spa
314-***-**** **********@*****.***
Rachel was the National Director of Sales Operations for Ideal Image when I worked there and can speak to my ability to drive sales
Kelli Pomeroy - Director of Operations The Q Laser & Med Spa
704-***-**** *****.*******@*****.***
Kelli is the manager of The Q Laser & Med Spa and can speak to my injectable skills as well as my ability to practice independently
Allison LeBlanc, OD - Owner Spectacular Eyecare
561-***-**** *********@*******.***
Dr. LeBlanc is a client I have been treating for 5 years who can provide feedback on my technique, bedside manner, & positive treatment results
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