Leah Mckenzie- Gentry
Sacramento,California *****
*******.******@*****.***
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Experience
Spirit Halloween
Sacramento, CA
July 2018- November 2021( Seasonal)
Sales Associate
● Completed daily recovery tasks to keep areas clean and neat for maximum productivity
● Answered product questions with up-to-date knowledge of sales and promotions
● Helped customers find specific products, answered questions and offered product advice
● Trained new team members in cash register operation, stock procedures and customer services
● Assessed customer needs to provide assistance and information on product features.
● Tracked company inventories, moved excess stock and arranged products to improve sales
● Collected payments and provided accurate change
● Sold various products by explaining unique features and educating customers on proper application or usage
● Assisted teammates with sales-processing tasks to meet daily sales goals
● Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
● Answered incoming telephone calls to provide store, products and services information.
● Used technology resources to assist customers in locating and selecting items
● Engaged customers in friendly, professional dialogue to determine needs Skills
● Problem-Solving
● Verbal and Written Communication
● Self-Checkout Assistance
● Product Recommendations
● Flexible Schedule
● Merchandising Knowledge
● Time Management
● Stockroom Upkeep
● Display Setup
● Store Opening and Closing
● Friendly and Outgoing
Education
Visions in Education
Sacramento, CA
High School Diploma
Graduated in June 2022