Security Officer Law Enforcement

DANYELL COOK

*********@*****.*** 512-***-**** Houston, TX 77054

Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Skills

Operations Management

Arrest Procedures

Conflict Resolution Techniques

Law Enforcement Background

Experience

Allied Universal Security Services Houston, TX

Security Officer

10/2022 - Current

Addressed problems quickly and reported clear information while working under minimal supervision.

Guarded restricted areas to prevent unauthorized entry.

Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Monitored premises and recorded activity in daily officer reports.

Secured personnel and premises by inspecting buildings and patrolling property.

Documented security-related situations and submitted in-depth reports to superiors.

Memorial Hermann @ TIRR Houston, TX

Environmental Services Housekeeper

03/2020 - 10/2022

Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.

Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.

Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.

Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.

Dusted, swept and mopped to maintain clean, safe environment for clients.

Responded quickly to calls for spills and other potentially dangerous situations.

Maintained floors with regular sweeping, mopping and vacuuming.

Exceeded facility standards regularly by working with detail-oriented approach.

Reviewed daily schedules to plan out cleaning routines and gather needed supplies.

Monitored supply levels of cleaning supplies and placed orders when necessary.

Checked inventory for required supplies and made lists for needed cleaning products.

Serviced, cleaned and restocked restrooms.

Cleaned building floors by sweeping, mopping or vacuuming.

Frenchy's Chicken Houston, TX

Cashier

09/2017 - 03/2020

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information.

Delivered high level of customer service to patrons using active listening and engagement skills.

Helped customers find specific products, answered questions and offered product advice.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Worked closely with front-end staff to assist customers.

Trained new team members in cash register operation, stock procedures and customer services.

Processed sales transactions to prevent long customer wait times.

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Answered product questions with up-to-date knowledge of sales and store promotions.

Learned roles of other departments to provide coverage and keep store operational.

Education and Training

Westbrook Senior High School Beaumont, TX

High School Diploma

06/1993

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