Customer Service Relations

JOY LOVE ****

**** ******* ****** ***, ********* Ranch, CO 80130 ************@*****.***

Ph: 303-***-****

SUMMARY OF QUALIFICATIONS

● Currently working at Virtus Fertility Centre Singapore (2019 - current)

- Executive, Finance & Operations

- Patient Liaison Office

- Debt Recovery

● Worked as A Tour Manager for various events from 2014 - 2019 as follows:

- Costco Roadshow (09/01/2018 - 12/10/2019)

- Amalie Oil (11/01/2017 - 07/12/2018)

- Procter & Gamble ( 03/03/2017-10/01/2017)

- HEB Grocer (06/01/2015 - 02/02/2017)

● Sales in Flooring and Window Treatments (04/01/2013 - 04/01/2015)

● Worked as a Customer Relations Manager at Autonation Ford, Texas (05/05/2012 - 12/12/2012)

- Handle and resolve customer’s complaints

- Direct requests and unresolved issues to the designated resource

- Follow up on customer’s enquiries

- Provide feedback on the efficiency of the customer service process EDUCATION & CERTIFICATIONS

● Bachelor of Business administration/ Organizational Behavior AWARDS, RECOGNITIONS & REFERENCES

- Reference is available upon request