Customer Service Administrative Assistant

Raquel Carrillo- Chio

Phone 760-***-****

WORK HISTORY

**** – Jan. 2024 Pulte Group - Del Webb Rancho Mirage - Responsible for assisting the new Home Sales Function by greeting and assisting prospective home buyers, handling overflow traffic, and providing administrative support.

2017 – 2019 Office Team - Temporary assignments - Clerical - Administrative duties 2011-2014 Travel Agent- part time – Runaway Travel Work with Clients in planning and booking vacations and Honeymoons. Online Honeymoon registry. Respond to online inquiries for various vacations from cruises to safaris.

2008 - 2010 Accounting Assistant – Palm Springs Rental Agency Work with Property Plus software on the accounting side- Vendor and Owner accounting. Reservations and Housekeeping accounting issues. Assist with Long Term Department

2007 Administrative Assistant – La Quinta Resort and Club – Group Sales Dept. Assistant to Associate Director of Sales and Director of Northwest Sales – Assist in Proposals and Contracts for large group functions within the hotel. 2004 -2006 Office Assistant – Advantage Benefits and Insurance Services Brokers Assistant – Healthcare and Financial Planning, Individual and Group Employee Benefits, Customer Service All aspects of front office, telephone customer service 1996- 2008 Administrative/Clerical - Kelly Services - Riverside, Temecula, Irvine, Anaheim Temporary and long term positions in various office settings Long Term Assignments

Strategic Mortgage Services First American Appraisal County of Riverside - Transportation Dir. Canon

Disneyland Administration Williams Mechanical

1998 Receptionist- Law Office of Rod Soda - Palm Desert, CA Temporary Position - Front office duties, Assisting Paralegal in various projects. 1994- 1996 Broker’s Secretary- Real Estate Expo- Riverside, CA Assisting broker in all real estate transactions. General office duties

EDUCATION

Notary Public Signing agent – 2021 - NNA Loan Signing Agent TESOLS International – course in teaching English as a second language - 2015 International Business- University of Phoenix - Palm Desert -2009 to 2010 Paralegal Studies - Southern CA School of Business and Law - Brea, CA 1996 Cal State San Bernardino - Business Admin - 1990 to 1992 Notre Dame High School - Diploma 1989

COMPUTER SKILLS

Microsoft Office, Outlook, Microsoft Publisher, Word, Quick books, Master Builder, Delphi . Ability to quickly learn in-house computer system References

Tracy Cosgrove – Sales Consultant – Pulte Group – 760-***-**** Janet Fields – General Sales Manager– Pulte Group – 760-***-**** Ramon Alvarado – Stater Bros. CAD Designer - 760-***-****

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