Customer Service Representative
Resume:
MESKEREM EVANS
**** ********** ******* ******, ***********, GA 30506
*****.****@*****.***
Summary: Experienced patient care technician and customer service representative. Experienced in interprofessional collaboration and customer experience. Assisted doctors and other healthcare professionals in providing the optimal patient experience through professionalism and excellent customer service and interpersonal skills. Education
Lanier Technical College 2019
Gwinnett Technical College 2013-2014
HLC-Health care assistant: Subject: introduction to computers, fundamentals of English, foundations of mathematics, basic psychology.
Cumulative GPA 3.25
Experience
Northeast Georgia Medical Center August 2017-present Dialysis Technician
Collaborate with team to provide dialysis care to patients, operate dialysis machine, monitor patient vitals, advocate for patients
Fresenius Kidney Care Lawrenceville Dialysis 2014-2017 Monitor patients undergoing dialysis treatment, ensure safe and effective use of dialysis machines, monitor vitals, and patient safety, Operate and maintain equipment Dialysis Clinic Inc. September 2014-October 2014
Completed 150 hours of hands-on training
Lowe’s Home Improvement
Lead Customer Service Professional
Head cashier: handling and processing
Provide assistance to customers and visitors, collaborate with departments to ensure customer satisfaction, provide support, and problem-solve concerns Certification
CPR Certification
Dialysis Technician Certification/ CCHT
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