Social Services Investment Specialist

JAVADA CHEATHAM

**** ***** **, ****** *****, MD *0748-4270

Alt Phone: 202-***-****

Email: ******.********@*****.***

Objective

Ability Summary

Employment History

**/**** - **/****

Family Investment Specialist WEX-Internship

Department of Social Services, Temple Hills, MD

Department of Social Services 10/2008-Present Prince George's County Government Temple Hills, MD Family Investment Specialist WEX-Internship. Responsibilities included managing customer cases, records, and created new records as necessary. Performed general office duties such as typing, operating office machines, and scanning documents. Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order. Retrieve information from files in responded to requests from authorized user. Scan or read incoming materials in order to determine how and where they should be classified or filed. Assisted in the coverage of the call center during breaks, lunches, and absences. Answered telephones and transferred to appropriate staff members. Meet and greet customers and visitors. Arbor Education and Training WEX-Internship. Conducted orientation session with newly referred customer. Completed newly customer's assessments for purpose of developing and individual service plan, including customer's needs for family support, and community base support programs. Assisted with screening form and co-facilitated various groups. Ensure proper maintenance of all clinical and administrative records. Assists in development and implementation of individual training plans for each. Individual to be placed in the support employment program. Support clients in matters such as making job choices, job readiness. Provided onsite assessment, training supervision and support for individual placed on job sites according to their ongoing plan.

04/1999 - 06/2007

Giant Food Inc, MD

Giant Food Inc. 4/1999-6/2007 Customer Services is the provision of services to customers before, during and after a purchase. Assisted customer with exchanging of the merchandise. Kept records of items. Received and post customer payments. . Answered customer's telephone and in-person inquiries and directed customers to appropriate sales area, resolved requests for refunds, exchanges, and adjustments. Worked in produces and salad bar. Clean and sanitized salad bar, back rooms. Lifted up to 40 to 50 pounds.

07/2001 - 06/2005

SALAD BAR CLERK

GIANT FOOD, MARLOW HEIGHT, MD

Responsibilities included preparing the fruit and salad bar, and vegetable display.. Checked and controlled food temperature per regulations. Organized the delivery shipment to ensure inventory was correct per company’s code of ethic

Education History

computer liter

High School Diploma

Suitland High School, MD

Occupational Licenses, Certificates and Training

Honors & Activities

Additional Information

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