Customer Service Representative

BERNADETTE GONZALEZ

*** * ******** *** ***, Joliet, 60435, IL (US)

**********@*****.***

773-***-****

Professional Summary

Responsible bi-lingual Customer Service Representative proficient in cash handling and many other financial processes. Passionate and motivated with a drive for excellence. 18years in Customer service and Accounting positions. Experience

• Described WIC to a potential customer.

• Correctly explained to WIC participans rights and responsibilities.

• Issued benefits to participants.

CSR, Catholic Charities . Chicago, IL

May. 2019 - May. 2020

• Obtain and compile copies of loan applicants credit histories.

• Review loan agreements to ensure that they are complete and accurate according to policies.

Customer service representative, The Money Company. Forest Park, IL Oct. 2017 - Apr. 2019

Education

William H. Wells Community Academy High School, Chicago, IL GED, Present

Accounting

Customer service

bi-lingual

Skills

English

Spanish

Languages

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