Program Manager

Barry E. Harris

C 480-***-**** • Email: **************@*****.***

• Project Management • IAM • Change Management • IT Security

An accomplished IT Professional with extensive experience providing strategic solutions to meet enterprise objectives. A successful track record of aligning projects to business strategies with budgets to $8M. Well versed in IT Governance, Application Development, Change Management and Portfolio Management. Skilled in Agile and Waterfall methodologies. An effective communicator with senior management and across all organizational levels.

Experience

Northwest Natural Water – Portland, OR

IT Program Manager Manager – May 2024 to July 2024

Responsible for leading the Technology Improvement Program for newly acquired water utility companies with a $135k budget. Lead vendor efforts on contract agreements to deliver software implementations for Telephony, Utility Billing and customer notification solutions.

•Drafted Program and Project executive summaries and program descriptions for the Enterprise Technology Improvement Program for presentation to the Arizona Corporation Commission.

•Led the successful completion of the new Utility Billing System implementation for two utility operations.

•Implemented new FIVE9 CCaaS telephony software at two utility operations.

•Completed all required project documentation including project charters, business requirements document, project gantt charts and weekly status reports.

•Experience with MS Azure IAM, API Management solutions.

City Of Goodyear – Goodyear, AZ

IT Project Manager – August 2023 to December 2023

Assigned to assist the PMO with the prioritization and ongoing structure of the City Of Goodyear’s 28 IT projects. Provide end-to-end-project management for assigned projects using Waterfall Methodology, and manage vendor efforts. Work with project sponsor and stakeholders to deliver on project goals and objectives.

•Completed project implementations for Paymentus Payment Processing and OpenText Enterprise content platform.

•Experience with MS Team Dynamics.

Utah Valley University- Orem, UT

IT Program Manager– September 2021 to June 2023

Work with CTO and Infrastructure Services Sr Director on creating a vision and strategic direction for the organization. Engage and present project proposals to the State of Utah Approval Board for funding. Lead Change Management efforts impacting student and faculty populations.

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Continued-

•Developed a strategic roadmap for the organization’s 3-year technology improvement initiative.

•Lead the MS Teams Migration project from Alcatel using Agile Methodology

•Lead the Chatbot project for student interaction related to registration and class enrollment, with a

$422K budget.

•Experience with JIRA, Agile Methodology

Marsh & McClennan- Phoenix, AZ

IT Security Project Manager – February 2020 to June 2021

Manage security hardening efforts of newly acquired entities IT environments. Provided end-to-end waterfall project management including Change Management while leading project teams in deploying antivirus, vulnerability, endpoint security and drive encryption tools in accordance with security hardening best practices. Review gaps in CIS Critical Security Controls, make recommendations and bring new entities compliant.

• Experience with Smartsheet, CIS Critical Security Controls, McAfee ENS, McAfee Drive Encryption,

Qualys, FireEye, CyberArk IAM, Dell SecureWorks B2B/VPN.

CSAA - Glendale, AZ

IT Security Program Manager – September 2019 to January 2020

Plan and coordinate the enterprise’s security assessment functions and control testing reporting and activities in accordance with Internal Controls compliance, regulatory and departmental policy and procedures. Ensure compliance with internal controls, regulatory and information security policies and procedures.

•Implemented security controls, risk assessment framework, and a program that aligns to regulatory requirements, ensuring documented and sustainable compliance that aligns with business objectives

•Evaluated risks and developed security standards, procedures, and controls to manage risks. Made recommendations to improves CSAA security positioning through process improvement, and policies

•Implemented GRC (governance, risk and compliance), to automate and continuously monitor information security controls, exceptions, risks, testing.

•Experience with Archer GRC, MS Project, PPM, Jira, Active Directory, Azure DevOps Server, CyberArk

ON Semiconductor-Phoenix, AZ

IT Security Program Manager September 2018 to August 2019

Responsible for leading the CIO’s Intellectual Property Program to protect all IP assets, improve security controls, and assess the enterprise security posture. Measured and assessed the enterprise cyber-security maturity and provided a plan to implement NIST CSF. Manage IT assets scheduled for upgrade or end of

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Continued -

life. Provided a security hardening guideline standard for acquiring companies and ensuring the integrity of Data Loss Protection, Access Management, IAM, endpoint protection, and infrastructure security.

• Experience with MS Project, NIST 800, PPM, Palo Alto Networks, Azure Dev Ops, Symantec DLP

Wells Fargo Bank - Chandler, AZ

Project Manager Risk and Compliance– September 2017 to July 2018

Provided risk and compliance and assessments to maintain an inventory of regulatory obligations, map them to business operations and use them to enable efficient compliance testing reporting and effective regulatory change management while reducing the risk of non-compliance.

Managed multiple project schedules using waterfall methodology, project status reporting for Technology Operations Group’s SOX Recoverability Project. Performed IT SOX functions for data back-up, restoration and recoverability of midrange, mainframe and distributed applications. Review and assess compliance with GLBA Rules.

Dignity Health – Phoenix, AZ Security Analyst – September 2014 to August 2017

Responsible for security administration and policy/procedure management. Monitored and maintained information security policies, procedures and systems, including hardware, firmware and software. Review and update information security policies, processes, and procedures with detailed knowledge and understanding of NIST, HIPAA

Additional Professional Experience

•Sr Business Systems Analyst, American Express, Phoenix, AZ Sep 2012 to August 2014

•Project Manager, Wells Fargo, Chandler, AZ August 2009 to August 2012

•Sr Business Systems Analyst, AVP, JP Morgan Chase, Phoenix, AZ Aug 2006 to Jul 2009

•Budget Analyst, State of Arizona, OSPB, Phoenix, AZ Feb 2004 to Jun 2006

•Technology Manager, Motorola Inc, Chandler, AZ 1997 to Oct 2003

Education /Training

BS Computer Science, Indiana State University, Terre Haute, Indiana

PMI Training, CISSP Training, Quantitative Analysis, Operations Research, Six Sigma

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