Customer Service Call Center
Resume:
To Whom It May Concern,
Thank you for taking the time to review my resume. I am looking forward to hearing from you soon.
You will find that I have a level of related experience that will be of great value to you. With my customer service experience as well as my call center experience I know I will be a great addition to you and your team of employees. I am very outgoing and dependable person. I work hard to achieve my goals. I get along with everyone and can make people smile. Always on time never call in sick and love being a team player.
Please feel free to contact me any time at 902-***-****) or feel free to contact me via email at **********@*******.***.
Sincerely,
Teresa White
TERESA WHITE
30 Romaz Crescent
Lower sackville ns
**********@*******.***
Objective:To obtain a position to utilize over 14 years experience in customer service
Highlights:-over 14 years experience in customer service
-commended by supervisors and customers for accuracy, pleasant personality and dependability
-valid class 5 driver's license
-excellent phone etiquette
-computer skills; computerized cash registers, debit machine, Atlantic Lottery machines, Microsoft Office Suite of Software, email, and internet Experience: Subway sandwich artist Augest 30th to June 25th due to closing. Took care of customer needs,make sandwiches and platters,baked bread and cookies. Kept store clean.
Target Aug 2014- Feb 2015 Price accuracy and cashier.
Giant Tiger: Oct 2013- March 2014 fashion department and cashier.
Windsor superstore Windsor, N.S.
September 2005-July 2007(CASHIER)
- worked fresh to go making salads and fruit trays
- Rang in customer’s groceries and other items they may have bought.
- Processed payments with cash, debit or charge.
- Ensuring customers were greeted pleasantly.
- Cleaned around til area.
- Sold Lotto tickets, always ensuring customers were legal age.
( Downsview Ultramar) Sackville, N.S
2001 - February 2003 (CASHIER)
- Maintain quick, quality service even at busy times; keeping all 8 pumps running smoothly.
- Ensured accurate lotto ticket counts and cash reconciliation. - Trained new staff; including cash, debit, and our customer service expectations.
( Converges) Dartmouth N.S
1992 (CALL CENTER REPRESENTATIVE)
- Professionally answered up to 300 calls per shift.
- Processed bill payments with credit cards.
- Ensured information was handled confidentially.
- Processed new cell phone orders.
- Provide thorough answers to any customer questions or concerns regarding product issues.
Education:
Sackville High School
Graduated 1992
Lr.sackville N.S.
References:Andrea Bell, Dartmouth, N.S 902- 229-9585 Amanda, lower sackville 902-***-****
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