Zyaja Mchaney
*****@***.***
Skills
● Customer Service
● Conflict Management
● Leadership
● Inventory Management
● Microsoft Office Proficcent
● Policy and procedures
● Data Analysis
Education
August 2021- Present Expected Graduation: May 2025 Northern Arizona University,Flagstaff-Marketing
3.2 GPA
Related coursework: Accounting 25, Accounting 255, Intro to Computer Systems, Accomplishments/Scholarships/Memberships
● NAU Lumberjack Schloarhsip
● U of A Wildcat Excellence Schloarship
● NAU Dean’s List
● Cactus High School Diploma
● Nomination to join National Success Leadership aand Success
● Food Handlers Permit Card
Experience
June 2023 - August 2023
Amazon, Buckeye, AZ - Warehouse Worker
Seasonal Position
● Pull customer orders and package them for shipping. September 2022 - June 2023
Burger King, Flagstaff, AZ- Shift Manager
● Improve guest satisfaction through financial controls
● Direction of team members
2
● Balance cash register by the end of shift
● Order more inventory as needed
January 2023 - May 2023
Sprouts, Flagstaff, AZ - Deli Clerk
● Operate a slicer
● Adhere to all health, safety and weight, measuements regulations
● Achieve and maintain a food handlers permit
September 2022- December 2022
La Quinta Inn & Suites, Flagstaff, AZ - Overnight Auditor Seasonal Position
● Assist late night guests
● Process check-ins and check-outs
● Audit, reconcile and balance daily financial activities December 2021 - December 2022
Baymont Inn, Flagstaff, AZ - Front Desk Receptionist
● Manage guest bookings and reservations
● Answer and forward phone calls
● Guest all guests with a positive and friendly demeanor
● Keep a tight and orderly workspace
June 2020 - May 2021
Haymaker Restaurant, Peoria, AZ - Hostess
● Welcome guests in a warm and friendly manner.
● Ascertains their dining/lodging needs.
● Seats guests and manage the seating chart.
● Monitors restaurant activity to determine seating and dining flow.
● Responds to guest inquiries and requests in a timely, friendly, and efficient manner. May 2019 - November 2021
Panda Restaurant Group, Sun City, AZ - Counter Help
● Greet customers when they arrive
● Taking orders and processing payments
● Making sure FOH is neat and orderly
● Answering the phone