Housekeeping Housekeeping Supervisor

Shana Crawford

Very strong work ethic and customer service skills

Baltimore, MD 21225

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+1-443-***-****

I am an enthusiastic,self motivated,reliable,responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Willing to relocate to: Baltimore, MD

Authorized to work in the US for any employer

Work Experience

Environmental Services

The Johns Hopkins Hospital-Baltimore, MD

June 2023 to July 2024

High tech cleaning and sanitizing all areas of the hospital keeping the hospital clean, safe and infection free, yet maintain a pleasant and friendly atmosphere. Working closely with other departments in making the hospital a pleasant and safe place for patients and guests. Housekeeping Supervisor

Country Inn and Suites By Radisson-Linthicum, MD

September 2009 to December 2022

Following osha regulations and requirements, addressing and resolving guests complaints,assigning housekeeping tasks, training and coaching staff,plan employee work schedules,issue supplies and equipment to staff and establishing work standards. Housekeeper

Comfort Inn by Choice Hotels-Baltimore, MD

October 2014 to April 2016

Cleaning all guests rooms and suites including hotel lobby and restrooms, stripping dirty linen replacing with clean linen,making beds, dusting, sweeping,moping,cleaning guests restrooms,pulling trash,vacuuming meeting all hotel standards,interacting with guests and assuring satisfaction. Housekeeper

Spring Grove Hospital Center-Catonsville, MD

January 2004 to May 2007

Cleaning all ares of the hospital,performing routine cleaning of patients rooms,nursing units,offices,clinical ares,lobbies,lounges,restrooms and corridors. Housekeeping/Laundry

RAMADA INN by Wyndham-Pikesville, MD

October 2000 to March 2004

Maintaining cleanliness and hygiene in the hotel.including cleaning rooms,bathrooms and laundry area by sweeping,mopping,vacuuming,and dusting. Also wash,fold and distribute linens and towels. Education

High school diploma

Lake Clifton High - 2801 St.Lo Drive

September 1997 to June 2000

Skills

• Awesome team player and leader,dependable and self motivated (10+ years)

• Customer Service (10+ years)

• Housekeeping Supervisor

• Hospital

• Houskeeping

• Janitorial

• Houseman

• Housekeeping Management

• Laundry

• Residential Cleaning

• Environmental services

• Assistant manager experience

• Guest services

• Front Desk

• Management

• Supervising Experience

• Cash Handling

• Inventory Control

• Interviewing

• Caregiving

• Microsoft Office

• English

• Cleaning

• Office Management

• Administrative Experience

• Communication skills

• Sanitation

• Computer literacy

• Computer skills

• Microsoft Excel

• Microsoft Word

• Hotel experience

• Supervising experience

• Customer service

• Sales

• Communication skills

• Telemarketing

• Basic math

• Writing skills

• Windows

• Guest relations

• Phone etiquette

• Epic

• Cash handling

• Leadership

• English

• Organizational skills

• Hotel experience

• Time management

• Guest services

• Hospital experience

• Interviewing

• Office management

• Cash register

• Front desk

• Management

• Hospitality

Additional Information

I'm a very dependable hard worker who takes pride in my field of work

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