Customer Service Data Entry
Resume:
Ryan Hanna
Harrisburg, PA *****
*************@*******.***
Work Experience
Housekeeping, CNA
Colonial Park Care Center-Harrisburg, PA
September 2021 to Present
CNA
Housekeeping
•
Call Center, Customer Service Data Entry
Aerotek/EZ Pass
October 2020 to November 2020
I have done inbound and outbound calls
Stock and Cashier
Family Dollar
September 2019 to March 2020
Amazon Warehouse Associate
Integrity Staffing Solutions
October 2016 to April 2017
Warehouse Inbound
• Stow, forklift, pit
Collections -Data Entry
NRA Group LLC
October 2015 to September 2016
Scanner, notating, filing,
Housekeeping
Hilton Harrisburg-Harrisburg, PA
May 2014 to October 2014
Sales Associate - Shoe Department
Macy's Inc-Harrisburg, PA
September 2005 to May 2012
• Provided excellent customer service
• Maintained inventory
Department Manager-Children's Apparel
JC Penney, Inx-Eatontown, NJ
September 1998 to September 2005
• Provided excellent customer service
• Monitored all sales associates in the department
• Maintained inventory
Cashier
Lord & Taylor-Eatontown, NJ
February 1997 to September 1998
• Provided excellent customer service
• Assisted in Inventory control
Data Entry Processor
First Option Health Plans-Neptune City, NJ
June 1995 to August 1997
Started as an internship then went full time)
• Processed and researched information from hospitals and Insurance companies regarding claims
• Sorted mail
• Filed
• Light typing as needed
Education
None in Special education and Nursing
Brookdale Community College - Lincroft, NJ
1997
Diploma
Long Branch High School - Long Branch, NJ
1997
High school diploma or GED
Skills
• Cold Calling
• Documentation review
• Proofreading
• Data Entry
• Contracts
• Medical office experience
• Payroll
• Clerical experience
• Banking
• Windows
• Medical billing
• Retail sales
• Training & development
• Analysis skills
• Databases
• Software troubleshooting
• ICD-10
• Medical coding
• Customer service
• Data collection
• Typing
• Customer service
• Clerical experience
• Windows
• Sales
• Medical terminology
• Cold calling
• Proofreading
• Cash register
• Medical coding
• Accounts receivable
• ICD-10
• Banking
• Operating systems
• Retail sales
• Human resources
• Payroll
• Office management
• Data collection
• Workday
• Databases
• Employment & labor law
• Software troubleshooting
• Analysis skills
• Training & development
• Forklift
• Account management
• Microsoft Access
• Sage
• Time management
• Manufacturing
• Accounting software
• QuickBooks
Certifications and Licenses
Forklift Certification
Certified Professional Coder
Certified Coding Specialist
RHIT
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