Customer Service High School

Terissa Denny

Summary

● Highly motivated and passionate worker with excellent communication skills

● Experience as a cook, math teacher, and sales commissioner with great customer service skills

● Team player with attention to detail and eagerness to learn new skills

● Happy and cheerful hostess

● Knowledge of Microsoft Word

Work Experience

OTG Management; Terminal 5 Jetblue JFK 02.2019-

Present

● Highly passionate Hostess with excellent communication skills

● Aides all sorts of guests with true zeal and sincere love

● Immediately responded to all quests questions and concerns

● Team player with eagerness to accomplish daily objective Mc Donald’s, Queens,NY

Cook 01.2017 -

01.2020

● Prepare burgers, nuggets, and other dishes for customers using a grill and deep fryer

● Pre and prepare menus for 50-100 customers daily

● Utilize customer service skills to engage guests and resolve issues when necessary

● Perform general clean up and sanitized work areas

● Consistently recognized for exemplary service, awarded for the Employee of the Month

St.John’s High School, Georgetown, Guyana

Math Teacher 08. 2013-

05.2017

● Taught classes of approximately 40 children of the ages 13-14

● Created lesson plans and facilitated engaging learning activities

● Troubleshoot problems for ‘’at-risk’’ students; made referrals for guidance and resolution

● Evaluated students’ progress by maintaining appropriate records and preparing progress reports

● Responded to parent’s progress questions and concerns in an efficient manner Stretch A Dollar, Georgetown, Guyana

Sales Commissioner 02. 2010-

12.2010

● Sold perfume, clothes and gift sets to stores and retail customers

● Generated sales lead through cold calling and utilized sales techniques to engage customers

● Answered customers’ queries and concerns and provided advice to clients regarding products.

Education

Tutorial High School, Georgetown, Guyana. 2013

High School Diploma Awarded

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