Human Resources Resource

Melissa Sapp

Woodhaven, NY *******.****@******.*****.*** 315-***-****

Work Experience

Human Resource Director

Ontario Center, Onondaga Center, and Yonkers Center for Nursing and Rehabilitation-New York State June 2019 to May 2023

•Develop and implement human resources policies.

•Create, manage, and staff the nursing department per the nursing staffing schedule

•Maintain and administer staffing and census reports on a daily basis.

•Manage recruitment and hiring, including orientation and on boarding process

•Assist employees and/or process FMLA, worker’s compensation, benefit claim forms, various employee benefits paperwork, and unemployment.

•Assist with performance evaluations

•Communicate with all nursing staff regarding their schedule

•Communicate effectively with outside nursing agency

•Prepare payroll for processing (enter missed meal breaks, approve missing punch requests, process wage increases, and coordinate with managers to ensure time cards are approved).

•Assist employees with payroll and general benefit questions/concerns

•Maintain and monitor jobs postings

•Organize and lead job fairs

•Obtain and process all new-hire paper work in compliance with all Federal, State, local laws and regulations

•Obtain all background checks per Federal, State, local laws and regulations and corporate policy, including CHRC

•Maintain accurate and complete employee HR records

•Keep employee records up to date by processing employee status changes, terminations, wage increases, and new hires within the HRIS.

•Participate and process employee disciplinary actions

•Participate in labour management meetings with Union representatives

•Maintain a license renewal log for CNA, LPN and RN in the facility and process nursing license renewal• Maintain confidentiality

•Adhere to all Corporate policies and procedures and professional standards of practice.

•Participate in state and/or federal surveys

Payroll/Scheduler Manager

Genesis HealthCare-Agawam, MA June 2017 to June 2019

•Maintain appropriate center nursing staff coverage at all times.

•Communicate open shifts weekly to staffing services to fill temporary staffing needs

•Process payroll in accordance with established policies and procedures.

•Ensure non-nursing department heads maintain schedules and reconcile time cards daily.

•Inform injured employees of treatment options and process workman compensation.

•Review time cards daily to make corrections and ensure proper authorization of time adjustments and overtime.

•Respond to employee inquiries.

•Review, track, and process time off request.

•Use software to minimize overtime and nursing agency spend while at the same time ensuring nursing hours per patient day (HPPD) and salary expense is at the appropriate budget level.

•Responsible for assisting with the processing of benefits elections.

•Assist Human resource Director

•Orients new employees through the welcoming program to ensure policy guidance

•Maintain confidentiality

Staff Scheduler / HR Assistant

Wingate Direct Care-South Hadley, MA

June 2015 to June 2017

•Responsible for inbound calls and customer service to facility schedulers and team members.

•Enters in Bi-weekly payroll into ADP

•Maintain confidentiality

•In accordance with applicable federal/state requirements assists in recruitment. (Including CORI checks,

Drug screening, Interviewing, Reference checks, Job fairs, Ad placement, and Applicant logs)

•Assists to coordinate new hire orientation and on boarding paperwork of new hire.

•Responds to requests for employment verification by external companies and employees.

•Adheres to all company policies, procedures, and standards of conduct.

•Able to establish strong rapport and relationships with schedulers, directors of nursing and supervisors at facilities.

Unit Clerk/Secretary

Finger Lakes Health-Geneva, NY

May 2013 to January 2015

•Assisted patients and visitors in locating specific departments and services and kept them updated on status of procedures and referral appointments

•Welcomed visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff

•Coordinated specialist visits transportation and lab collections for more than 30-unit patient's daily

•Established patient record by preparing folder; assigning patient number; completing patient identification information

•Documented patient care services by copying nursing and physician notes to patient and department records

•Arranged discharges by notifying business office and patient transporter service

•Maintained unit operations by following policies and procedures; reporting needed changes

•Maintained patient confidence and protects hospital operations by keeping information confidential

•Maintained unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

•Kept unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs

•Conserved unit resources by using equipment and supplies as needed to accomplish job results

•Assist Nurse Manager in improving operations and implementing changes within the department

•Maintained a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols

•Maintained continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

•Assisted Nursing Manager with overseeing the daily activities of co-workers to plan, prioritize and delegate work assignments

Education

Bachelor of Science in Management in Organizational Management

Keuka College - Keuka Park, NY May 2015

Associate of Applied Science in Business Administration in Business Administration

Chattahoochee Technical College - Marietta, GA

June 2009

Assessments

HR: Compensation & benefits — Proficient December 2022

Knowledge of compensation and benefits programs Full results: Proficient

Recruiting — Proficient

August 2021

Managing the candidate sourcing and selection process Full results: Proficient

HR: Compensation & benefits — Proficient

April 2020

Knowledge of compensation and benefits programs Full results: Proficient

Bookkeeping — Proficient

December 2021

Calculating and determining the accuracy of financial data Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

December 2021

Knowledge of various Microsoft Excel features, functions, and formulas

Full results: Proficient

Attention to detail — Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient

June 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

HR: Compensation & benefits — Proficient

January 2022

Knowledge of compensation and benefits programs Full results: Proficient

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