Technical Support Engineer

LAN/WAN/ Administration

Project Management

Workflow Planning

Productivity Improvement

Technical Support

Systems Installation,

Configuration & Upgrading

Security Solutions

**, **.******* ***** Chinniyampalayam +91-989******* **********@*****.*** ACCURA WELDRODS Kovai Pvt ltd –

Coimbatore 2023- Till Now System Admin

MARVEL TECH –

Coimbatore 2021to May 2023 Technical Support Engineer ROOTS INDUSTRIES INDIA LIMITED

— Coimbatore, 2016 to 2020 Senior Associate Hardware Responsible for implementing, maintaining, supporting, developing and, in some cases designing communication networks within an organisation or between organisations. Goal is to ensure the integrity of high availability network infrastructure to provide maximum performance for their users. A timely and accurate fashion, and provide end user training and assistance where required.

Maintain and repair technological equipment (e.g. routers) or peripheral devices Install well-functioning LAN/WAN and other networks and manage components

(servers, IPs etc.)

Manage security options and software in computers and networks to maintain privacy and protection from attacks

Perform regular upgrades to ensure systems remain updated Troubleshoot system failures or bugs and provide solutions to restore functionality

Keep records of repairs and fixes for future reference Database Design&

Management

VMware

Training & Mentoring

Accomplished systems administrator

data-center operations across multiple platforms (Linux basic, Windows). Effectively plan, install, configure with 10+ years of experience managing server infrastructures and and optimize the IT infrastructure to consistently achieve high availability and performance. Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments. Senior Support Engineer

HIGHLIGHTS OF IT SKILLS

PROFESSIONAL EXPERIENCE

MADHU RAAM K S

Offer timely technical support and teach users how to utilize computers correctly administration, LAN/WAN administration, Also manage FTP servers, AD/DNS, wireless access points and load balancers.

Key Contributions:

Capable of planning, implementing, maintaining and troubleshooting various network services like DNS, DHCP, FTP. SQL Server 2000 - 2008.

Worked with the directory services like Wireless router, Rf connectivity & all type of UTP cables, CCTV Survialince

Operating Systems includes Microsoft Windows XP, Windows 7,Windows 8, Win 2003 & 2008 Server, Red Hat Linux 8.0 & 9.0, Suse Linux Enterprise Server and IIS server Improved system security through setup and ongoing maintenance of NetScreen-Security Manager. Delivered a cohesive solution managing Juniper firewalls and containing all IDP software. Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software. TAGS BPO PVT LTD — Coimbatore, 2013 to 2014

I T Administrator

Consulted with client companies to provide Web-based and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.

Key Contributions:

Directed the implementation and performance tuning of Windows 2003 Server environment for client’s global operations.

Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple stores for a regional retail chain.

Replaced major manufacturer’s vulnerable network with robust security through joint architecture of firewall and DHCP.

Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance Resume Page 2

PROFESSIONAL EXPERIENCE

(Continued)

Hired as a full-time systems administrator following initial consulting role. Provide Windows//Linux SYSCARE INFOTECH

— Coimbatore, 2015 to 2016 Senior Support Enginer

IIBM UNIVERSITY Diploma in Computer Application (DCA) Suguna Polytechnic College Diploma Electranic & Communication(DECE) COURSE:

System Hardware Professional ( SHARP )

Microsoft Certified Professional ( MCP )

Suse Certified Linux Professional ( SCLP )

Novell Certified Linux Engineer ( NCLE )

Excelled in early IT career, advancing through increasingly responsible roles including: Marks Engineering Works., Swift

Business Systems Pvt Ltd., e

Acminfosystems zenith computers

System Admin/EDP Incharge, Coimbatore 2007 – 2013

Network Administrator, Coimbatore 2006 – 2007

Services Engg, Coimbatore 2005 to 2006

Resume

Father Name: K.Sekar, DOB:02-07-1984, Blood Group:O+, Martial : Married, Language: Tamil & English 40, PL.Subbiah Nagar Chinniyampalayam +91-989******* **********@*****.*** Page 3

PERSONAL DETAILS

EDUCATION & TRAINING

ADDITIONAL IT EXPERIENCE

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