Service Representative Customer
Resume:
“Raymond C. Phillpott”
*****************@*****.***
November 2017-January 2019
The CMI Group
Payment Services Representative
Third party outbound calls to customers in order to collect payments on accounts for Spectrum Cable
2015-2017
Unemployed
Due to ESRD(End Stage Renal Disease)
October 2015-December 2015
(Seasonal)
Towers Watson OneExchange
Customer Service Representative
Inbound calls from retirees preparing to transition to Medicare
2010-2015
Unemployed
Due to ESRD(End Stage Renal Disease)
November 2005-May 2010
Americredit Financial Services
Collection Account Representative
Daily outbound calls to customers past due on auto loan payments. Explain accounts to customers. Set deferments, take payments, and set due date changes. Put accounts out for repossession.
August 2004-March 2005
Comcast Cable vision
Customer Service Representative
Inbound calls from customers to upgrade, downgrade, or change telecommunications on accounts. Take payments and inform customers on accounts.
August 2002-August 2004
Best Buy Electronics
Cashier/Customer Service Representative
Front End cashier, cash handling, and sold additional products at register.
July2000-August 2002
American Income Life Insurance
Insurance Benefits Representative
Daily outbound calls to customers to offer additional supplemental insurance to licensed professionals.
April 1994-July 2000
El Centro College
History Department Assistant
Assisted History Department Professors with daily lectures, graded papers, and administered class work.
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